Transitionnews 11/25/13

Transitionnews for Monday, November 25 2013:

Good news story of the day:

Easter Seals Groups Ramp up Help to Veterans  (ABC News) Like many people, Gary Staten typically thought of the nonprofit group Easter Seals as mainly helping children and adults with disabilities and special needs.

Military Transition

‘Mission:Transition’ draws military members to Home Depot’s ranks (Washington Post)  Donald Sullivan strolled contentedly amid the bustle of contractors wheeling carts stacked with lumber at the Home Depot in Hyattsville, Md.

New state law eases transition for military police (KARE 11) A new change in state law makes it easier for military police to transfer their law enforcement skills to the streets of Minnesota.

Ex-UFC fighter Caros Fodor and the cruel transition from soldier to civilian (Fox Sports) It was a routine convoy, a movement of military vehicles through the dark Iraq desert. But what is really routine about combat in a foreign land?

A Military Wife No More (The New York Times) Today I got divorced.

Veterans

A Pacifist’s Take on Veterans’ Rights (The Huffington Post) I spent my fall break in our nation’s capital, sponsored by Princeton’s Pace Center for Civic Engagement, visiting congressional lobbies, vocational employment centers, and the Walter Reed National Military Medical Center, where I saw, firsthand, those who had experienced the casualties of war. Eating in the hospital cafeteria, I sat among masses of amputees, the people who actually comprise the looming, abstract statistics we hear always on the news.

‘Stand down’ event assists area veterans (Gainesville Times) When veterans return home, the transition into civilian life can be difficult for some. Yet there are organizations to help them make it as smooth as possible.

Veterans volunteer to provide military funeral honors at Washington Crossing National Cemetery in Pa.  (NJ.com) Several times a day, a solemn ceremony takes place at Washington Crossing National Cemetery in Newtown, Pa.

Report finds more of state’s veterans homeless (Charlston Daily Mail)   Jason Wood is happy he has a part-time job at the Charleston Civic Center.  It means the 40-year-old veteran is a step closer to finding his first permanent housing in a year.  But it’s not enough.

Veterans Administration 

Veterans Dying Waiting On Disability Benefits (CBS DFW)

The Veterans Administration says they’re working hard to fix their backlog of medical claims.  But the CBS 11 I-Team has uncovered a new problem faced by veterans and their families. Disability benefits denied and the appeals process taking years, even decades to be approved.

Veterans Affairs woes not just regional concern  (TribLive) First, waterborne bacteria in Pittsburgh Veterans Affairs hospitals led to at least five deaths from Legionnaires’ disease.

Dogs ease veterans’ trauma at VA center (Anchorage Daily News) The black Labrador retriever knew something was wrong. He refused to leave the side of Sandro Navarro, repeatedly nuzzling the troubled man, trying to comfort him.

Have a great day!

 

Transitionnews

I have been a reader of the Department of Defense’s Early Bird for a long time.  For those of you who are unfamiliar with the Early Bird, it is a daily roundup of items in the news that are related to the military.  Although it is a purveyor of news, it has also been in the news lately because it became a victim of the budgetman’s axe. Although the official Early Bird may have gone the way of the Dodo, it has been replaced by versions created by non-military agencies.

Anyhow, the Early Bird was great because it provided a single location to check out the news of the day for those in uniform.  I eagerly read it while still on active duty and I still read it (well, the son of the official Early Bird at any rate) today.  Since I got out, however, my interest in the Early Bird has changed from following the goings on in foreign lands to more pressing issues here at home. It occasionally contains links to stories about transition and veteran’s issues, but not always.  I found the lack of daily coverage is transition and veteran’s issues to be disappointing.

So I decided to start writing my own version of the Early Bird, except that it will focus on veteran/transition stories that are bouncing around the internet and in print.  You are one of the luckiest readers on the planet because you get to read the inaugural post — the post you are reading right now. My goal is to post links to news stories and blogs about vets and transitioning servicemembers as frequently as I can, and today is the first of them all.  If you have any feedback or recommendations, please post a comment!

TRANSITIONNEWS 11/22/13

Good News Story of the day

GOOD NEWS! Salvation Army Thanksgiving eve feast assured after flood of donations (Peninsula Daily News) Two weeks after putting out the word that it didn’t have any turkeys for the annual Thanksgiving feast, the Port Angeles Salvation Army’s soup kitchen now has enough for the 200 expected at the holiday meal.

Transition

Workshop advises service members in transition (Army.mil) Whether a service member retires after 20 years or gets out after just one tour, the Army’s Transition Assistance Program helps service members and their families transition into civilian life by offering job-search assistance, financial readiness planning and related services.

Tech sector salutes military in transition to civilian jobs (Seattle Times) Microsoft and other companies are sponsoring intensive programs to help service members learn the skills to help them land high-tech civilian jobs.

Government, Military and Business Leaders Come Together to Help Veterans Transition to Private Sector Careers (Digital Journal) More than 100 employers from Canada’s private sector will gather this week for Canada Company’s inaugural Military Employment Transition (MET) Employer Partner Coalition Conference in Toronto on November 21 and 22. Focused exclusively on veteran employment, the conference is designed to help bridge the gap between the Canadian Armed Forces (CAF) and corporate Canada by serving as a platform to share successful techniques and best practices that assist transitioning and transitioned CAF members entering the private sector.

Benefits

Pentagon requests plan to close stateside commissaries  (Stars and Stripes) Tasked by Defense Secretary Chuck Hagel to find ways to preserve force readiness amid sharply falling budgets, his comptroller and the Joint Staff have asked the Defense Commissary Agency (DeCA) for a plan to close all stateside base grocery stores, say military resale community sources.

Obama enacts 1.5 percent veterans’ COLA (Army Times) President Obama has signed into law a measure providing a 1.5 percent cost-of-living adjustment to disabled veterans and their survivors.

Drawdown

Military leaders: Drawdown plan aggressive (USA Today) President Obama’s own military commanders said Thursday that his plan for a drawdown of troops went beyond what they had recommended but will still be able to achieve U.S. goals for a stable Afghanistan. Critics however say the drawdown risks reversing hard-won gains against the Taliban.

U.S. military says it may have to cut Europe budget by fifth (Reuters) The United States may be compelled to cut its military spending in Europe next year by as much as a fifth in the latest round of reductions under “sequestration”, America’s top general in the region said on Thursday.

Veterans Administration

Paralyzed Army vet awarded $8.3M in VA hospital lawsuit (Army Times) An Army veteran who lost a leg and suffered severe brain damage when a routine surgical procedure at the John Cochran VA Medical Center went wrong has been awarded $8.3 million in a medical negligence lawsuit.

Hospital delays are killing America’s war veterans (CNN)  Military veterans are dying needlessly because of long waits and delayed care at U.S. veterans hospitals, a CNN investigation has found.

U.S. Department of Veterans Affairs’ catching up on benefits backlog (The Gazette) Far fewer veterans are facing long waits for disability compensation after the Department of Veterans Affairs spent the past six months focusing on the backlog, including mandating case worker overtime and rolling out a new computer system.

Thanks for reading the first ever edition of Transitionnews!

It’s here! Orders to Nowhere is now a book!

It’s finally here!  The first edition of Orders to Nowhere is available in print.  It will be six to eight weeks before it shows up in bookstores, and a week or so before it hits Amazon.com.  If you want to avoid the wait, you can order it straight from the printer by clicking the cover:

Orders to Nowhere

Since you are a loyal reader and follower of the blog that got it all started, you can use the discount code ZVGYFQ28 and save 10% off the cover price.

Thank each and every one of you for reading and following my journey through transition!

Learning a new skill: Salary and benefits negotiation part 2

A couple of posts ago we started talking about the final step in the job search: negotiating your salary and benefits.  The company has already offered you a job, and in that sweet and exciting period of time between receiving the offer and accepting it comes the negotiation to determine your compensation package with the company.

We have already looked at many of the differences between military and civilian employment benefits, so we won’t go too deeply down that rabbit hole other than to point out that many of the benefits on the military side of the fence are not freely offered by civilian companies.  Take, for example, the military subsistence (meal) and housing subsidies.  You get them while in uniform, but they don’t come freely in the corporate sector.  All of those special pays and allowances that fattened up your military paycheck helped mitigate the comparatively low pay that comes with wearing the uniform.  An added benefit is that those pays are tax-free, which in the corporate sector is almost unheard of.

As a military man or woman you are also free to shop in the commissary, gas station, and PX, all of which provide subsidized food and goods that are free of state and local sales taxes.  While retirees can still enjoy shopping on base, for those who do not stay in for 20+ years or move home and have no base nearby it is no longer possible.  The subsidies, coupled with tax free shopping, are not offered by the corporate sector.  Once you get out you get to pay full price for your groceries and consumer goods, and you get to pay sales tax, too.

My point is that many of the monetary and non-monetary benefits that you receive whilst in uniform went a looooong way towards stretching your paycheck.  When you get out all you have to pay your bills, buy food, and fill your tank with gas is the salary that you are paid by your employer.  Since that is how the “real” world works, you need to make sure to get the best benefit package you can from your employer, and to get such a package you need to be able to negotiate.

Negotiation is a skill, just like any other.  You can get better at if you work at it, and the best way to improve is to practice and rehearse, just like you should for a job interview.

Before you start rehearsing, though, you need to do your research (as discussed in the previous post about negotiation) and then you need to craft a plan of action to prepare yourself.  Just like you would do in the military.

Unlike military plans, though, yours does not have to be intricate or complicated.

Your plan should contain those elements of compensation that you feel are important to you.  It should also contain those elements of compensation that are not important to you.

Why should the unimportant bits be included you ask?

Because they are all part of the plan.  The art of negotiation is based on meeting mutual agreement, and getting to a point where both you and the Human Resources manager agree on your pay and benefits is based on the give and take that you both engage in during the negotiation process.  If you only have those things that are important to you on the list then you are at a disadvantage because negotiation invariably requires you to give a little to get a little.  You can give a little by sacrificing those things that are unimportant to you and, in turn, get a little something back that you truly want.

Here is an easy example.

You feel that flexible work hours are very important to you.

You also feel that health insurance is not important to you because you are single and already covered by the VA and TRICARE.

In the world of civilian employment the cost of health insurance is high and by all accounts only going to get higher.  The fact that you are willing to give up employer-provided healthcare is a significant savings to the employer.  Even though you never planned to use the company’s insurance you can “offer” to keep your current insurance plan (and save the company a lot of money) if you can have a flexible work schedule.

If you don’t have a plan to give up those things that you don’t really want or need then you are giving up a significant amount of leverage.  Be smart and plan your negotiation out!

Here are some basic planning considerations that I recommend you think about as you plan for your pay and benefits negotiation:

1.  What do you want from the company?  (Sure, you want a job, but what do you want in return for your time and dedication?)

2.  What does the company want from you? (Sure, they want an employee but generally want to pay as little as possible for one —  you will need to show the company that you are worth whatever you identify in the first question)

3.  What is the absolute minimum that you are willing to accept from the company?  (This is very important.  The Human Resources person has a lot more experience negotiating than you do, and if you are not careful they may well negotiate you out of the things that you think are very important).

4.  What is your alternative?  In official negotiating terms this is known as the “BATNA”, or Best Alternative To a Negotiated Agreement.  In other words, what are you going to do if the company is unwilling to meet your absolute minimum?  (This is also important because you want to leave the negotiation with a job and not burn any bridges.  The best BATNA is to leave the negotiation on good terms that can be leveraged into another negotiation with the company that is ultimately successful for you both).

After you put together your simple plan you need to do a little rehearsing just like you did for your job interviews.  Find someone to conduct a mock negotiation with, and then listen to their feedback.  It will pay huge dividends.  I guarantee that you will be surprised at just how difficult negotiating can be!  By rehearsing you will learn if you are too brusque or direct or overbearing, all of which are very common traits that come with military service.  You want to be convivial and professional because it is what the company expects, and by rehearsing with another person you can fine tune your style of engagement.

Here are a few things that military people tend to do while they negotiate that end up working against them:

– Being too rigid and organized.  Just because you have a plan doesn’t mean that you need to unyieldingly stick to it.  Do not treat your plan as a checklist and start at the top and work your way to the bottom.  The negotiation is a conversation that will go in many directions before it is completed, and if you are too mechanical and inflexible it will hurt you.

– Being unwilling to engage in a dialog.  Often, military folks are used to just accepting “no” a bit too easily.  Remember, the Human Resources manager wants to hire you as cheaply as possible, and if you just roll over every time he or she says no then you are making his or her job pretty easy.

– Being ignorant of what benefits are available for discussion.  This goes back to the previous post about interview preparation: make sure to do your research!  If you do not ask for something I guarantee you will not get it.  At this stage of the game nobody is looking out for you except you!

– Being ignorant of how much money they really need to make.  A good rule of thumb is that you need to nearly double your base military pay to obtain the same level of compensation in the civilian world.  Taxes go up and tax-free benefits go away.   In the civilian world you get to pay bills that you may not have thought about: for example, if you lived in the barracks or in base housing you did not have to pay for electricity, water, natural gas, or trash removal.  Guess what- in the civilian world you get to pay for all of those things and more!

__________

Lessons Learned:

– Do some research on your own finances and see just how much money that you are going to need in the civilian world.  Remember- taxes take a big bite!  If you were in the civilian world you could count on 30-40% of your BAH and Subsistance Allowance to go to the IRS because it would be counted as income.  Find out how much money you really need.

– List out those benefits that are important to you and also those that are not.  You will use both lists during your negotiation.  Make sure that those benefits you want are offered by the company!

-Rehearse with someone — you need the practice.  Remember, the Human Resources manager does this a lot more than you do.

– Find out what your BATNA is and stick to it- it is OK to walk away from the negotiation if the result would be below your absolute minimum level of acceptability.

Learning a new skill: Salary and benefits negotiation part 1

In the military one learns a good many things:  How to stand at attention and march smartly about.  How to carry and shoot a rifle, and how to live out of a backpack for weeks on end.  How to fix a tank or fly a jet.  Lots and lots of things.

One thing that you don’t learn, however, is something that everybody else in the business world learns with their first job: how to negotiate.

Negotiation is a very important part the employment process.  When a candidate is offered a position with a company he or she begins the discussion of compensation with the hiring manager, where things like compensation, benefits, hours, vacation time, career progression, retirement plans, insurance, and countless other things that are part and parcel of employment.  In the corporate world all of these items are negotiable, and both job providers and job seekers know it.

In the military the situation could not be more different.  When a young man or woman joins the military they are provided a comprehensive pay and benefits package, but it is one that is set by law and regulation.  There is no negotiation for a better salary or more flexible hours — in fact, there is no negotiation at all.  The pay, allowances, and benefits for military folks are no secret, either.  The pay scale, which is based on rank and time in service, is readily available on the internet as are all of the other  benefits, special pay conditions (such as jump and dive pay), and housing stipends.  When you join the military you get what you get, just like everybody else in uniform.

As a result of the defined pay and benefits in the military those in uniform never engage in the process of employment negotiation, and that can place them at a disadvantage when they hang up their uniforms and enter the civilian world where everything is negotiable.

Everything from the salary you will earn to the amount of vacation you can take to where you can park your car is on the table.  It is up to you, the job seeker, to get the best offer that you can, and if you don’t know to engage in the back and forth of negotiation then you risk leaving valuable things on the table.  There is one guarantee in negotiation: you will never get things that you don’t ask for.

Fortunately, you can arm yourself for such a negotiation by doing a little research and preparing for it.

The research bit can make an enormous difference in the negotiation process because it can provide you with valuable information about the company and what you can and can not ask for.  You can surf the internet (at sites like www.glassdoor.com or www.payscale.com) and ask your friends and contacts (especially those in the industry you are entering or work at the company) about what the average salary for your desired position is as well as the benefits package that the firm offers.

As the job seeker you have leverage in the negotiation up until the point that you accept the job offer and the terms that it contains.  Once you say “yes” the negotiation is over, and you are highly unlikely to be able to change anything.  At that point anything that was left on the table will vanish like a thief in the night.

So what are the types of things that you can ask for?  Here is a quick list of twenty things that many companies will entertain and which may or may not be similar to military benefits:

1.  Performance bonuses.  Can you make more money if your performance merits it?

2.  Flexible hours.  Maybe a four day week with longer workdays?

3.  Work location.  Work from home?

4.  Overtime pay.  How much will you be compensated for working extra hours?

5.  Retirement plans.  What kind do they offer?  How much will the company match in a 401K?

6.  Vacation time.  You received 30 days a year in the military, and the base in the civilian world is two weeks, unless you negotiate for more.

7.  Travel expenses.  Can you get  company car?  Mileage compensation or a gas station credit card?

8.  Non-monetary compensation.  Can you earn stock options or fully valued shares of the company’s stock?

9.  Career flexibility.  Can you create a path that starts in one area of the company and then move to another?

10.  Time off.  How about personal days?  Sick days?

11.  Health care.  Is health insurance included?  What are the deductibles?  Is there an on-site clinic?

12.  Insurance.  You had SGLI in the military at a steeply discounted rate.  Does your employer offer life insurance?

13.  Meals.  Is there a company cafeteria?  Are meals subsidized?

14.  Child care.  Can you bring your child to work?  How about a nursing room for those who wish to nurse their infants?

15.  Tech equipment.  How about a company phone or laptop?

16.  Discounts.  If the company produces goods, can you purchase them at a discount?  Is there a company store?

17.  Memberships.  Will the company provide memberships to a health club or gym?

18.  Travel.  Will you be expected to travel in coach, business class, or even better when you travel?  How about upgrades?

19.  Education.  Will the company pay for you to pursue an MBA or other educational opportunitity?

20.  Relocation expenses.  Will the firm pay for you to move your family to the city where you will work?

These are only the tip of the pay and benefits iceberg.  If you don’t do your homework and come to the bargaining table knowing what you can and should ask for you will get less than you could have.

In my next post we will prepare for the negotiation by rehearsing and doing a little self examination to make sure we do the best job possible at the bargaining table.

__________

Lessons learned:

– Military benefits are set.  Corporate benefits are not.  To get the best salary and benefits possible you are going to have to negotiate for them.

– Not all companies offer all benefits.  You need to do some research to see what the company offers, and then be prepared to ask for them.

– Salary is usually the biggest aspect of the negotiation, but it is not the only element.  Unlike the military, many corporate benefit packages are tailored to the individual employee.

– Use your network of contacts and the internet to research what will likely be on the table during the negotiation.  Don’t look foolish by asking for something the company does not offer, and don’t forget to ask for something that they do.

After the interview: Now what?

So you have just finished interviewing with the company of your dreams.  As you walk out the door you need to remember, though, that even though the meeting part of the interview is over the whole process is not yet done.  You still have some work to do to finish it up.

Or, if you don’t want the job that badly, you can just get in your car, drive home, and have a cold one to celebrate the time that you wasted on the interview and the job opportunity you missed out on because your competition is going to go the extra mile and finish their interview properly.  The choice is up to you.

The smart thing to do is to continue to treat the job interview like a date.  Just as you want your relationship with a pretty girl or handsome guy to get more serious the same can be said about your interest in the company.  You are certainly curious as to how things went during the interview because you to want to step things up a notch and get into a meaningful relationship with the company.  Just like you want your date to call you back the day after dinner and a movie you desperately want the hiring manager to give you a ring with good news.

Even though you have left the building there are still several things you can, and should, do to increase your chances to land a job.  If you don’t do them the worst that will happen is that you won’t land an offer.  If you do the following things, though, you still may not get a job but you will come away from the experience with a stronger reputation and a better understanding of how to become a better candidate for employment.  Here, in my humble opinion (and in the opinions of many hiring managers) are the things that you should perform after the interview:

1.  Make some notes about the interview.  What questions were you prepared for?  What questions were you unprepared for?  What was the interviewer’s name and title?  You should have exchanged cards during the interview, and the back of the card is a good place to jot down the interviewer’s preferred form of address (“Mr. Smith” or “Bob”, for example).  You should take notes while the interview is fresh in your mind because otherwise you will forget those brain-hiccups that you had, and if you forget them then you are likely to repeat them again in future interviews.  I recommend getting a small notebook dedicated to the interviewing process and using it as a logbook or journal to record your post-interview notes.

2.  Send a follow-up note to thank the interviewer for their time and attention.  In the note make sure to use their preferred form of address (that you remembered to write down on the back of their business card as soon as you left the interview) and be sincere in your message.  You should be professional and courteous, but not overly familiar.  After all, you are still making an impression, and a poorly written note will do more harm than good.  Here is an example of a short and acceptable thank-you note:

Dear Bob,

Thank you for the opportunity to meet with you on Tuesday.  I am very excited about the opportunity to join XYZ Company, and I learned a great deal about the firm during the interview.  Our discussion about the corporate culture and dynamic work environment reinforced my strong desire to join the company, and I think that my skills and experience are a great fit for the _________ position.  I feel that I can be a strong contributor to the firm.

If you need to contact me for any follow up questions or additional information I can best be reached at xxx-xxx-xxxx or via email at mike@anymail.com.  I look forward to hearing from you soon.

Sincerely,

Mike Smith

3.  As you close out the interview ask the hiring manager for the best way to contact them in the future.  This is important because it gives the interviewer an opportunity to establish expectations for future communications.  He or she may be open to a call or email or may prefer that you wait to hear from the company before you contact them.  Make sure to pay attention!  You can shoot down your chances at a job if you call them after being asked to wait.  Just follow their lead.

4.  Think hard about your experience at the interview.  Are you going to be a good fit at the company?  Did you learn anything that was unexpected or that is not in line with your goals?  If you did, then do some serious soul-searching in order to decide whether or not to continue pursuing a job there.  Don’t just take the first job that comes along if it is not a good fit.

5.  Be ready for the company’s call.  It may be a letter, an email, or a telephone call, but regardless of how the firm reaches out to you the news will be either good or bad.  This is where character really counts; if the news is good then it means that you have a follow on interview in your future or a job offer letter on the way.  If the news is bad then it means that you will need to look elsewhere for a job.  If the news is good then you need to be humble, respectful, and thankful for the opportunity to work with the company.  If the news is bad, then you need to be humble, respectful, and thankful for the opportunity to interview with the company.  Even though you did not land a job with that particular company it doesn’t mean that you can be a jerk about it; remember, you are building a reputation along with your resume.  If you are obnoxious because you didn’t get the job the word will get out.  If you are respectful, the word will get out too.  The hiring manager who did not hire you may know of a company that is looking for someone with your skill set, and if you make a strong positive impression it may help network you into a new opportunity.

Remember that the hiring process does not end with the interview.  It ends with either a job offer, an invitation for a follow on interview, or a rejection.  You can improve your chances for a job offer by following up on the interview.

__________

Lessons Learned:

1.  Write down your impressions of the interview as soon as possible so that you can learn from it.  You want to make your strengths even stronger and eliminate your weaknesses, and the only way to effectively do that is to learn from your experience.

2.  The interview is not over when you walk out the door.  Hiring managers are people too, and sending a thank you note for their time is a nice touch that will be noticed.  It is a normal part of the hiring process, and if you don’t send a note then you are behind others who do. Send the thank you note immediately after the interview.  If you had to travel to the interview, then write the note and drop it in a local mailbox to ensure that it arrives quickly.  As the saying goes: “Strike while the iron is hot.”

3.  Reflect on the interview.  Did it reinforce your desire to work there or uncover some negative aspects about the job or the company that make you have second thoughts?

4.  Be gracious when you finally get the results of the interview.  This may take a while because the hiring process at most companies takes time, so be ready to wait.  When you get the news, be respectful and courteous regardless whether it is good or not.  Remember, your reputation is always growing, and if the word gets out that you are a jerk it will hurt your chances elsewhere.

The “traditional” job interview, Part 1: Getting ready

So the big day has arrived: your first job interview!  It is pretty exciting, scary, daunting, and exhilarating all at once.  The time you spent networking, writing a resume, crafting a cover letter, and getting it front of  human resources at a company where you would like to work has paid off.  You have a date with hiring manager.

Just like all dates, though, there is a lot at stake.  Instead of a peck on the cheek after a movie, however, you are looking for another date in the form of follow on interview or maybe a long term relationship in terms of a job.  Also just like hoping for a peck on the cheek you must make sure that you everything right, because if you don’t you will be back to square one with nothing to show for your efforts.

In order to make the best impression it is important to show up for the interview as prepared as possible – everything from how you present yourself to how you speak to how you think on your feet.  To make it a little easier, I’ve broken down the traditional interview into four segments: research, preparation the interview, the interview itself, and followup.

First off is continuing your research.  You have already submitted your resume and it resulted in a call for an interview- good job!  Now you need to refine your research into how to successfully complete the interview.  You can search the net for general interviewing tips, but you will be better served to go to a site that provides real insight into company-specific interviews.  My favorite is glassdoor.com because interviewees post their interview experiences, including the types of interviews, questions, and how things went.  It is well worth a few minutes of surfing to see what you are up against.

You should also ask around.  Use your network to see if there is anyone who has interviewed with the company you are looking to join or who has interviewed at a similar company or for a similar job.  They can provide a lot of insight into the process – especially if their interview landed them a job!

Next you need to prepare, prepare, prepare.  You will learn some valuable information about the interview process through your research, but now you have to use it!  What kind of questions do they ask?  How do they ask them?  You must prepare for questions ahead of time, even if you do not know what the specific questions will be.  Nothing ensures a life of continued unemployment like giving the silent stunned mullet look to the interviewer because you didn’t bother to think about the questions ahead of time…

Practice answering questions.  The questions can come from your research or from the items on your resume.  After all, the company called you in because they found your resume compelling.  You should study your resume and think about what an interviewer may hone in on, and prepare for questions along those lines.  Transitioning military folks always have “leadership” in their resume, so you had best be prepared to talk about it!  Whom did you lead?  What techniques or skills did you employ to get people to do what needed to be done?  How will your leadership experiences transfer to the company where you are interviewing?

Ask a friend to go through a mock interview with you.  Give them your resume and a printout of your research findings, and ask if they will be gracious enough to spend some time helping you practice.

If you have the time, I would recommend that you do a full blown rehearsal – including wearing your interviewing suit and sitting on opposite sides of a desk.  Rehearse the whole process, from arriving at the company to saying goodbye and leaving the building.  If you practice it all once or twice you will reduce your anxiety and be better focused on the interview.  Remember, the interviewer is taking everything in from your appearance to your habits to your level of anxiety, and if you are too uptight or nervous it will not bode well.

Now you are ready for your interview.  Before you go, however, there are some basic things that you should do.

In the military, you prepare for inspections in a disciplined and results-oriented manner.  When you have a uniform inspection coming up you spend a lot of time making sure that your uniform is correct; you measure out where the ribbons and badges are placed, cut off any spare threads (Irish Pennants for you old-schoolers), and press in creases so sharp you can shave with them.  Shoes are shined and the edge of the soles are dressed to remove any scuffs.  You get a haircut the day before the inspection to make sure that your grooming is within the required standards, and then you ever so carefully get dressed and present yourself for the inspecting officer or NCO.

You should approach your job interview with just as much attention to detail.  Get a haircut the day before.   Critically look at your clothes- they should be either fresh from the cleaners or at least have all of the wrinkles pressed out.  Your shirt should fit and your necktie should be professional looking, clean, and conservative.  Shine your shoes!  Even though society has largely moved away from shoe shining as a daily task, I know of one executive who was promoted over three more qualified peers because because he took the time to shine his shoes.  It shows dedication to your appearance and the discipline to do the little things, both of which are a big plus in any line of work.

Leave for your interview early.  Make sure that you allot enough time to be at least ten to fifteen minutes early.  I recommend going at least an hour early and stopping by a coffee shop near the company’s office.  That way you will have plenty of time to spare for traffic or to take care of things you may have forgotten (like putting gas in the tank).  When you get to the coffee shop you can review your notes, have something to drink, and get your mind right for the interview.

In the next post, we’ll leave the coffee shop and head over to the hiring manager’s office…

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Lessons Learned:

1.  The interview is the result of all of your hard work up to this point- don’t wreck it with a poor performance!  Follow these four steps:  Research, Prepare, Attend the interview, and Follow Up.  We talked about researching and preparation in this post, and in the next post we will address the interview and followup.

2.  Treat the interview like an inspection- get the little things right and the big things will take care of themselves.  Look at your clothing as you would your uniform and square it away as you would for your Commanding Officer.

3.  Shine your shoes!!!

4.  Rehearse with a friend ahead of time by using questions garnered through your research as well as your resume.  Be ready to answer questions by practicing ahead of time.

5.  Head to the interview early, and use the extra time before you go through the company’s front door to prepare, reduce your anxiety, and make sure you are ready.

Job Interviews: Oh, the places you’ll go…

As you depart the military and hang up your uniform you are going to be placed in a new and unusual position.  Throughout your time in the service your career path was largely determined for you by someone who worked at the manpower branch of your service headquarters, such as a Monitor or Detailer.  This individual was charged with filling open positions within the service branch with qualified individuals who had the right rank, skills, and experience level.  After reviewing the population of “movers” (those folks who had been in one place for three years or so) and comparing it to the list of openings (holes in the spreadsheet created as “movers” leave), the Monitor or Detailer would pick someone and issue them orders to their new job.

Sure, there was a lot of politics involved, particularly for jobs requiring higher rank and experience.  Sure, there was favoritism as bosses influenced the process to get “their people” into their units.  Sure, some jobs required interviews of candidates (such as serving as an aide-de-camp for a general or admiral). What there was not, however, was a free and open competition for jobs.  Even if you did not like the assignment you received in the military, you were still in the military and the paychecks still show up twice a month.  If you don’t get the job you want in the civilian world, you are unemployed.

Big difference, that.

As a transitioning servicemember you no longer have somebody in a distant headquarters telling you where to go or what to do when you get there.  Now it is up to you to do that for yourself!  We have already looked at the decisions needed to end up where you want to live as well as what industry or job you would like to pursue, and now we are going to drill down into how to actually get that job.

The last step in the job-seeking process is to go through the interviewing process with the company in hopes of securing an offer of employment.  That is what we will be talking about in the next string of posts.

Interviews come in many forms and styles depending on the type of employment you are seeking.  There are traditional types of interviews where you show up at the firm at the appointed time, go into the hiring manager’s office, and sit across the desk from the person who will determine your fate with the company.

In the modern age, however, you may not actually have to go to the office.  You may have a telephone interview or videoconference in cases where the company is too far away for a face-to-face without incurring a lot of travel costs.

You may be interviewed over lunch.  Or dinner.  Or maybe even breakfast, so that the interviewer can learn about your manners and mannerisms while asking you questions.  Maybe at a bar to see if you get hammered every afternoon.

More senior positions often require much more in-depth interviews.  Perhaps you will be interrogated by a panel of Vice Presidents, or maybe spend an entire day at the firm in order to meet a variety of people.

Maybe you will be flown into the company’s headquarters, where you will be evaluated by everyone from the bus driver who picks you up to the receptionist to the interviewer.

For technical skills there may be a test of some sort, and for other disciplines (such as management consulting) there may be a case example for you to study and comment on.

You may go through a series of interviews of different types.  For example, you may have a phone interview that leads to a Skype meeting with the hiring manager that results in a plane flight to the company headquarters where you are grilled by a panel of executives to see if you are someone they want in the company.

It can be quite bewildering!  How can you be sure you are ready to do your best?

You have already done the prerequisites: resume and cover letter have opened the door to the interview, you have updated your wardrobe and worked on your manners and hygiene.  What’s next?

Research, pure and simple.

Get on the internet and search for sites or blogs that discuss the steps others took while interviewing for a particular firm.  Use search terms like “interview preparation for company X” or “interview tips for firm Y”.  Read through them to determine trends.  Make sure to focus on the level of employment you are seeking.  Don’t prepare for a mailroom interview if you are looking to be an executive, or vice versa. Spend an afternoon surfing the net and taking notes.

Also ask around.  Use your network of friends and family to see if anyone has interviewed at the company or knows someone who has.  Pick their brain to see what they learned.

You can also perform some interviews of your own by seeking out people at the company or in the industry to learn more about the firm and to ask them about their experience   This takes a little chutspah on your part, but it may pay off in the long run.  It can be a win-win for you if it is done properly, or a guarantee that you won’t be hired if you do it wrong.  An informational interview is one in which you ask someone about the company in order to learn more about it, and the hiring process is certainly germane to the discussion.  Just calling out of the blue to ask about getting hired, though, is a non-starter!

We’ll dive into specific interviews in future posts…

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Lessons Learned:

1.  Interviews are different depending on the company, position, and level of responsibility.  They are not all the same.

2.  Research what type of interview is normal for the job you are seeking.  Use the intenet, your personal network, and the informational interview to learn more about the company and their interview process.

3.  Prepare, prepare, prepare!  Depending on the type of interview you will need to polish different skills.  If it is a lunchtime interview, do yourself a favor and review your table manners.  If it is a traditional interview, make sure to take your suit to the cleaners the week before.

 

 

It’s time for a new career, but where do you start?

I have been writing about transition for nearly a year now, and during that time I have made the journey myself.  It has been a very interesting, sometime daunting, and often challenging trip.  I am on the other side of the fence now, and have been very fortunate to find an interesting job that helped ease my way into civilianhood.

What we are going to be talking about for the next few posts is how to find a job, or at least how to present yourself in the best way possible so that you are competitive in the job market.

In the military you started out just like everyone else.  You were a recruit or an officer candidate with short hair and very little knowledge or experience about the military.  As you progressed through training and headed out to the operating forces you learned what was expected of you and how things are done.  Over time you met people and developed a professional reputation which helped you obtain desirable and rewarding assignments.  By the end of your military career you had developed a solid reputation and a tremendously helpful network of peers, juniors, and seniors.

Once you take off your uniform, however, your reputation largely goes with it.  The civilian world and corporate sector will the thankful for your service but they will have no idea what you did because military service is a mystery to them.  While your military network will still be around it won’t help too much because you aren’t looking for a job in the military.  You just left, remember?

So the long and the short of it is that you are starting over.  Nobody is going to hire you just because you formerly wore a uniform.  You need to do the same things you did as a young recruit or officer candidate; you need to begin the process of building a new network and a new professional reputation.

We’ll start with the basics.  There are a lot of things you will need to do, and it can seem overwhelming if you try to do them all at once: Build a resume.  Craft a cover letter.  Research where you would like to live and work.  Find a rewarding new career.  Meet people.  Learn how things are done in the corporate sector.  It’s a lot, so let’s take a look at the very first and simplest things you can do to get started.

As you transition you passed through various transition courses and have probably attended some job fairs.  If you were paying attention you probably saw people chatting here and there, and at some point in the conversation they exchanged business cards.

They are networking.  You need to network too, and in order to network effectively you will need to get some business cards.  They are important because when you are hunting for a job you are competing with a lot of other people, and as you network you will be meeting men and women who can help steer you towards a new career.  They are not going to remember your name or even who you are if you don’t give them something to carry away with them; after all you may be one of many people that they meet on any given day.  I guarantee that you will not get a call from someone who does not know your phone number.  Help them and you by giving them a card. Your card.

Not all cards are created equally.  There are services that will print them up for free (with an advertisement for the company on the back, of course) and you can print them on your home computer as well.  If you don’t have anything (or even worse, if you only have cards that have your old job and contact information on them) you can use those services or print your own until you can have some quality cards made up.

I am a fan of spending a few dollars to create a high quality professional looking card.  Anybody can get free ones or print their own and that telegraphs that you are either cheap or not motivated enough to increase the quality of your business cards above the masses.  Remember –  the card is a representation of you.  It is all that the person you handed it to has to remember you by, so make sure that you leave a good impression.

I recommend going to a stationery or paper store that produces business cards.  You will be surprised at the incredible variety of products available, with myriad colors, shapes, fonts, and cardstocks to choose from.  Take a look at the catalogs from the perspective of how you want to be represented and remembered.  A rule of thumb is to be conservative because that is what is expected in the business world, which is white or off white.  A scarlet card with gold letters may make your heart glow with its familiar Marine Corps colors but it will not help you build a network in the business world because it will show that you cannot let go of your past.  Remember, you are out to make a whole new set of first impressions!

Select a font in a size that isn’t obnoxiously big or unreadably tiny.  Put on the card only the information relevant to you and your job search.  Avoid quotations or sayings that may put people off: “If you ain’t infantry you ain’t squat” may be pithy around the barracks but is actually insulting when you are looking for a job from a non-infantryman in the corporate sector.  And none of them are infantrymen.

Pick a cardstock that is heftier and stronger than the cards you can get for free.  They feel cheap.  You want something that presents you as a serious and high quality person, and a solid card is a good way to to start.

Finally, decide what you want printed on your card.  I recommend that you go with the basics at first: Your name, contact telephone number, and email address.  Don’t put your callsign or nickname because it comes across as being a bit amateurish to people who don’t understand why people call you “Smasher” or “Speedy”. It is more formal to put down your whole name, but it is OK to put down what you prefer to be called.  If you are named Patrick but go by Pat feel free to go with it.

After your name include the best contact information – after all that is why you are printing these things up in the first place.  I recommend that you put down your cel phone as that way you are more likely to be there in case you are called, but remember to update your voicemail greeting to sound professional or they will hang up before leaving a message.  Also include your email address, but like the voicemail you may need to update it in case it is incomprehensible, odd, or inappropriate.  Email addresses like “drunkdude@whatever.com” will not get you a job.  I promise.

So go out and have some cards made up.  Carry them wherever you go because you never know when an opportunity to network will come up.  Have a few in your wallet or purse.  Throw some in the glove compartment of your car.  Have extras in your briefcase.  Always keep spares around, because you never get a second chance to make a first impression, and your best first impression comes with a strong handshake and a professional business card.

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Lessons learned:

1.  You are starting over.  Your network from your military career is not the one that will get you into the corporate sector, so you need to start getting out and meeting people.

2.  The expected token of networking is the business card.  Get professional looking and feeling cards made professionally as soon as possible.

3.  Avoid military “-isms” on your card such as callsigns, rank, Military Occupational Specialty, etc.  You are selling yourself as a future employee, not a servicemember.

Networking and the MEA

The other night I had the opportunity to attend a Marine Executive Association (MEA)-West meeting.  What is the MEA, you ask?  I’m glad you did, because it is a great resource for transitioning servicemen and women because it leads to something we all need: jobs.

The MEA is a networking organization where people like me who are leaving the service can meet others who are transitioning as well as business people who need quality people to join their organizations.  It is informal (after all, the only rank anyone has after they get out is “Marine”) and informative, because most of transitioning military types really don’t know that much about civilian employment.

Here is the writeup about the association from their website (http://www.marineea.org/):

“The Marine Executive Association is a national, volunteer, non-profit organization of former and current active duty Marines who provide assistance to Marines transitioning from active duty to reserve/retired status, leaving the Corps at the end of obligated service or moving from one civilian career/job to another. Transition assistance includes: Resume review; Job hunting and interview tips and techniques; Job posting by employers to the MEA web site; Resume posting by Marines for employer download; and resume and interview coaching by volunteer Marine. The MEA provides a weekly E-Mail list of all jobs that have been posted during the previous week and resumes posted for employer download, review and screening.”

The association is open to all services, and in the most recent meeting that I attended there were Air Force, Army, and Navy vets there too.  Transition is the great equalizer and now that we all dress the same we share the same concerns and have the same need for employment, so the inter-service rivalry goes right out the window.  We’re all in the same boat now.

The meetings are monthly occurrences.  On the third Wednesday of the month the attendees gather to socialize and have a drink at Iron Mike’s, which is the Staff Noncommissioned Officer’s club located in Camp Pentleton’s South Mesa events center.  After a half hour or so, we all migrate over to a meeting room where a guest speaker will talk to the crowd about what it’s like on the other side of the fence.  Our speaker for the last meeting was Kim Shepherd, the Chief Executive Officer of the Alfred P. Sloan award winning placement firm Decision Toolbox.  She gave us tremendous insights into the business world, with a strong emphasis on how to evaluate yourself in order to find what you are really interested in doing in your next career.  Kim was followed by a group of business leaders from the Los Angeles area who are interested in helping veterans learn more about the business world.  They are a group of great Americans who want to help vets find jobs, and they shared some great ideas and recommendations to help veterans make it from job seeker to job finder.

One of the great aspects of MEA meetings is that we get to hear about the corporate sector from corporate professionals, and the insights that they give are priceless.  It isn’t every day that an industry leader takes the time to mentor a pool of job seekers, but it happens at the MEA.  Research has shown that roughly 80% of jobs are found through networking – so getting to know people is certainly in your best interest as you transition!

After the guest speakers are finished we all introduce ourselves.  This is a chance to give your “elevator pitch”, which is a thirty to sixty second sound bite about yourself and what you are looking for.  You never get a second chance to make a first impression, and by standing up in front of a room full of people it gives you a little practice.  It also lets the employers in the room know if you are someone that fits their needs, and I have personally witnessed vets get job interviews on the spot after the introductions are finished; such is the power of networking!

The introductions are the last part of the structured meeting.  Once they are completed the formal part of the meeting is done it is a little like a high school dance as job seekers work their way across the room to meet up with businesspeople who have pitched the opportunities available in their organizations.  It is also when old friends catch up and new friendships are forged, or in other words, the networking tree grows a little stronger and new branches sprout.

It is a great opportunity to get out there and see what the job market is like.  Once you get plugged into MEA-West, you can begin receiving emails from the head of the organization.  He sends out dozens of emails each week, and each one contains anywhere from one to ten or twenty job opportunities.  Many of these opportunities are first listed in Steve’s emails, and a lot of veterans have found employment through the MEA.  One former Marine who left active duty in the 1990s shared that every job he has taken since taking off his uniform has been through MEA-West networking, and he is far from alone.  Even in this tough employment market there are jobs out there.  Networking with the MEA will help you find them, so find out where and when the next meeting goes and belly up to the bar!

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Lessons Learned:

1.  Networking works.  In today’s economic uncertainty there are literally millions of resumes flying around, and the stories about people who have submitted hundreds or thousands of resumes without finding a job are constantly in the news.  The vast majority of employment opportunities are found through someone you know, so increase your chances by getting out there and meeting people.

2.  Help yourself as you network.  If you don’t have personalized business cards yet, then get some printed up.  I personally recommend that you go to a stationary shop and have a set professionally done with only your name and contact information printed on the card.  This is for two reasons: first, you are looking for a job, and it is not the best idea to use the card from your current job to find a new one and second, handing a professional looking and feeling card with your name, phone number, and email address saves both you and the person you are interacting with from writing that info down on a cocktail napkin.  Anybody can print out a flimsy card on their computer, but remember that the first impression is the most important.  Do you want to be remembered as the cheapskate with homemade cards or the kind of person who puts some effort into finding a job?

3.  Carry a resume.  I will write a lot in the future about how to prepare a resume, but attending a networking meeting without your resume (and personalized business cards) is a bit like going to a nightclub in your pajamas – sure, you’re there but you aren’t really ready to participate.  Many employers are looking to immediately fill positions, and the guy or gal with a resume will get the job before the one who doesn’t.  Don’t be that person with empty hands when an employer asks for your resume!

4.  There are countless networking organizations out there.  MEA is just one, but there are commensurate organizations for all branches of the armed forces, for federal employees, civic organizations, etc.  They are all tremendous resources that you can tap for free, and you will certainly meet some great people along the way that will help you along the path to employment.