An update in my VA Claims Status

As a reader of this blog you know that I have recently transitioned from Active Duty and am now enjoying life on the civilian side of the fence.  One of the big parts of transition is the eligibility for a disability rating from the Veterans Administration, and recently my status in that regard changed.

Let me back up a bit.  I began my transition well over a year ago (in the summer of 2011), and as I went through the required and optional transition seminars I was educated on the benefits that all honorably discharged veterans are eligible to receive.  As a retiring Marine, I learned that I was eligible for more benefits than those who served one or two enlistments (such as pension and access to VA medical care for myself and an entitlement to TRICARE for my family).  Such benefits are great!  They were earned through over a quarter century of service in uniform and no small amount of time getting shot at in combat zones.

In addition to VA medical care I, and all veterans, are evaluated to determine whether or not we are eligible for a disability rating as a result of the maladies, wear, and tear that we experienced while serving in uniform.  It is perfectly reasonable to be evaluated for any such problems, but unfortunately the time it takes for the claims evaluation process to reach completion is far from speedy.

This month I received a couple of notifications from the VA.  The first was a letter that is identical to the letters that preceded it telling me that my claims process was still under review.  Not surprising, really, because the average time to review and approve a case is well over a year, and mine has only been in the hopper for about ten months now.

When I logged into the VA ebenefits website, however, I saw that there was some progress.  Hooray!  My status had changed from “Preparation for Decision” to “Regulatory or Procedural Review”.  I’m not exactly sure what that means, but I am optimistic that it is an indicator of progress.

I drilled into the website to see what the new status reflected.  Here is what the website said:

Claim Received: 08/17/2012
Claim Type: Regulatory or Procedural Review
Estimated Claim Completion Date: unavailableWe are currently unable to provide you with a projected completion date for this type of claim. Please await further claim status notification for this Regional Office.

Hmmm.  That tells me pretty much nothing at all.  I read on…

Next Steps:

We will review all available evidence and make a decision on your claim upon receipt of all requested information as outlined in the headings, “What Do We Still Need from You?” and “What Have We Done?”. 

Several factors will determine the duration of the “Development” phase, including:

  • type of claim filed
  • number of disabilities you claim
  • complexity of your disability(ies), and
  • availability of evidence needed to decide your claim.

Now that sounds promising!  My case is in the “development” phase!  I still don’t know what that means, but I am hoping it indicates progress.

At any rate, my claim is wending its way through the claims process, and it looks like movement forward is occurring.  I hope that those of you out there in the same boat are receiving similar updates, too.  A word to the wise, however: Don’t wait for the VA to tell you about your updated status via the postal service, because they likely won’t.  My letter from them this month didn’t tell me anything new.  You should be checking the VA website (www.va.gov, specifically the ebenefits tab) frequently to see if your status is moving forward.  Otherwise things may be going on with your claim that you are unaware of.

Just a word to the wise….keep up on your claim!  After all, if you don’t, who will?

Writing your resume, part 2: The Functional Format

As promised, here is the long awaited and thrilling post about resumes!  Today we’re looking at the Functional Format style, which is the best one to use for people who are changing careers (like transitioning military folks), those with gaps in their employment history, or people who want to emphasize their skills for a particular job or specialized company.

For men and women who are hanging up their uniforms the functional format is a very useful way of showing the talents and skills that they have developed and used during their time in the military.  Even though many of the functions that servicemen and women perform during their careers are not directly transferable to the corporate sector (think rifleman, tank gunner, weapons repair specialist – you get the idea), the underlying skills and capabilities are relevant and desirable to employers.  Things like leadership (that rifleman was probably a small unit leader too), teamwork (that tank gunner worked closely as a member of the team that formed the tank crew), and detail oriented task management (the weapons repair specialist worked on intricate equipment, ordered parts, and managed supplies on a daily basis).

The functional format is best to show those skills and to articulate how they can be useful for a corporate employer.  Remember, when you write it you need to direct it towards the Human Resources person at the company.  As with all resumes you really need to work hard to “de-militarize” it as much as possible; they don’t know what a rifleman or squad leader is and certainly have no clue about the operations of the M1A1 Abrams Main Battle Tank’s gun system.  Don’t make it easy for the hiring manager to throw your resume in the shredder by making it too difficult to read with military jargon and whatnot.  That said, more jargon is acceptable in the functional format because the target company is probably more familiar with the skill set you are presenting and will likely know some mil-speak.  Just don’t over do it.

There are some great advantages to the functional format, and to take advantage of them it is best to target the resume on the job or company you are interested in.  That takes a little research on your part (hello, internet!) and the patience to make adjustments to tailor your resume for each company as you go.  Focusing on the target in job hunting is just as important as focusing on the target on the rifle range- if you don’t have a clear vision of what you are trying to accomplish you won’t hit the target or find a job.

If you do your homework you will find the functional format easier to write because you can direct the reader (in this case, the hiring manager) to what you want them to notice about your abilities.  By researching the requirements for a particular job or needs of the company, you can show how you fit the bill with the exact skills that the employer is looking for.  You can also highlight all of those intangible things that you have been doing while in uniform, such as helping the community, training others, and developing leadership in those junior to you.  It also allows you to cut out anything that you don’t want in your resume, such as gaps in your job history or a lousy grade point average from high school or college.

Another advantage is that you can be much more succinct and direct with the functional format.  In resume writing less is more.  The HR person who receives your resume has a stack of them to go through, and generally speaking you have only a few seconds to grab their attention before they move on to the next one.  If they have no second page to turn to then you have a bit of an advantage because they all look at the first page, and if you can get yours down to one then they will see the whole thing an not have to decide whether to go flip to the next page.

The elements that I used in my functional resume (click here to take a look: Functional Resume)  are pretty standard.  After the standard header information (name, email address, phone number) there are four sections: A summary statement, Functional Experience, Professional Experience, and a bit about Honors, Education, and Publications.

It is the resume that I used when I was leaving active duty and had an opportunity to pursue a job with an organization that was doing fire support and aviation integration operations.  After researching the opportunity and talking to people who were familiar with the company and what they were looking for I highlighted those things that I had done in the past that were relevant and left out those things that weren’t.

Based on my research, I wrote the summary statement to show how my experience was exactly in line with what the company was looking for.  The intent is to keep the hiring manager’s eyes on the page, and by grabbing his or her attention by showing that I had the skills that they were looking for up front it piques their interest.

The functional experience section is the meat of this format.  I chose the six areas that I felt best met the needs of the company and showed my expertise and experience in each.  Notice that there is no timeline associated with the areas,  but instead a series of concrete examples of relevant and specific experience in each.

The next section covers professional experience.  Again, there is no strict timeline associated with the bullets but I did include the years that I was deployed overseas to Iraq and Afghanistan.  I chose to include those dates specifically because it showed that I had recent combat experience in fire support (remember, this resume went out in 2011).  Only the jobs and deployments that are directly associated with fire support are included, though.  My tours and assignments in other areas are irrelevant for this format and would have just resulted in a lot of wasted space and an unneeded second page.

Lastly comes the Education, Honors, and Publications section.  This bit is where you can cherry-pick those things that you have done to highlight your skills and achievements during your career.  In my case I was fortunate to receive some awards that are unusual and have been published quite a bit.  You should look through your awards, professional military education graduation certificates, and other certifications or qualifications and include those that will help break you out of the pack and highlight why you are the best candidate for the job.

__________

Lessons Learned:

1)  The functional resume format is best for people changing careers, with gaps in their employment history, or want to emphasize specific skill sets for a particular job or specialized company.

2)  Less is more- shoot for one page.  This format is the easiest of the three to get down to one page.

3)  Look hard at your career and pick out those things that are directly related to the job you are seeking or the company where you want to work.  Ruthlessly cut out things that are not relevant!

4)  Be selective in the military jargon that you include.  For companies that you know will understand it – for example, if you are applying for a job at Bell Helicopter it is OK to talk about your zillions of hours flying the AH-1W/AH-1Z attack helicopter – but don’t go overboard.  For those less familiar you would want to describe your extensive experience as a pilot who flew attack helicopters in the Marines.

Latest column in the North County Times

Ever since hanging up my uniform I have been actively working to help veterans make the transition back to civilian life, and for many vets it is an even more difficult process because they suffer from Post Traumatic Stress.  This column is about a nonprofit organization that is doing tremendous work to help both those still in uniform and those who have left the service overcome the challenges of PTSD.

I have written quite a bit about Post Traumatic Stress Disorder (PTSD) in previous columns.

For those who have gone to war and fought for their country, it is a fact of life that the battles will stay with them for years to come —- and for many, for the remainder of their days.

It is a testament to both the Department of Defense and the Department of Veterans Affairs that the psychological effects of war have been met head-on in both the serving and veteran communities, but I am not optimistic that the high level of commitment that exists today will survive the austere fiscal reality that faces our government in the future.

That is where the nonprofit community comes into play. There are many organizations out there that are helping veterans both in and out of uniform deal with the trauma that they experienced in war. It is these organizations that I will be writing about in the next few columns.

Not all organizations that claim to help veterans are in it for the right reasons. As I mentioned earlier, the federal government has been providing more resources to veterans’ issues for the current wars than it has in recent memory —- and there are some outfits whose aim is to make money more than to help vets. Those are not the groups I will be writing about.

Those that I will be addressing are the ones that are making a real impact in veterans today or have a plan and the drive to make a significant difference in the lives of those who have served.

The first organization that I would like to introduce you to is the American Combat Veterans of War. ACVOW is a nonprofit group headquartered in Oceanside that aims to help veterans who have survived the physical ordeal of combat cope with the psychological aftermath. They offer a variety of programs to help vets, but one in particular is making a tremendous difference for those who are fortunate to be involved.

The Safe Warrior Outreach Program brings healing to combat veterans who still serve as well as those who have left active duty. This program is particularly important because it brings veterans together in a completely anonymous environment in which they can share their experiences and bond with others who are going through the same turmoil they feel. Rank, position and prejudice are left at the door as warriors join together to share, help and heal as equals.

This is particularly important because many of the participants are still in uniform. The stigma against PTSD is still strong in the military, and the Marine Corps is certainly no exception. Many of the warriors who come to ACVOW do so because of the anonymity that the group provides; without having the assurance of secrecy, many of the attendees would not seek help at all.

ACVOW exists because its president and co-founder, William Rider, knows first-hand what combat veterans from Iraq and Afghanistan are going through. Rider is a combat veteran himself, which in and of itself is not unusual. What is unusual, however, is that Rider experienced some of the most savage combat during the Vietnam War as a member of Charlie Company, 1st Battalion, 9th Marines in a place called Khe Sanh. His battalion had the gruesome honor of suffering the greatest casualty rate in Marine Corps history, and as a result became known as “The Walking Dead.”

Rider received the Purple Heart medal for wounds suffered at the hands of the North Vietnamese, and after the war he recognized that it followed him home. In 2001 he co-founded ACVOW and has dedicated himself to helping combat veterans make it back from the dark side. Thanks to Rider and his dedicated peers, many vets have found the healing, and comradeship, that has made a tremendous difference in their lives.

 

http://www.nctimes.com/news/local/military/columnists/grice/grice-nonprofits-offer-help-to-veterans/article_909288ca-0239-55a7-82f4-93d1875186d1.html

Writing your resume, part 1: The Chronological Style

Finding a job is a process, and a critical part of that process is having a resume that will entice prospective employers into calling you in for an interview.  We’re going to be taking a few deep dives into the wonderful world of resumes over the next few posts, but before we put pen to paper or electron to screen let’s talk a little about resumes in general.

There are as many opinions about resumes as there are people who write and read them.  Just type “Resume” into Google and you will find over 80 million results.  Clicking a few links will take you to sites that proclaim that resumes are dead and that the “new” business world uses social media to find employees while other sites say that traditional resumes are the key to finding work at established and respectable companies.  What I am writing about are the things that I have learned and used to get jobs after leaving the military, so keep that in mind as we talk about resumes.  I have used all three types in my pursuit of employment, and all three have resulted in job offers.

There are three basic types of standard resumes, and each has its place depending on the circumstance and type of job you are pursuing.  In today’s post we will take a look at the style that is most commonly used: The Chronological style.

The chronological form of a resume is the simplest of the three to put together.  In simple terms it tells the story of your professional life and career history to the prospective employer, who then decides whether or not you are worth bringing in to meet in person.

There are pros and cons to the chronological format, so let’s look at each in turn:

Pros

  • It shows the relevance of your work experience over time.  It is actually a “reverse-chronological” resume because you list your most recent experience first and work backwards from there, but everyone just calls it the chronological style for simplicity’s sake.  Since it shows your most recent work first, you can highlight your current skill set and talents up front and show how you have garnered experience and developed those skills over time.
  • It is fact based.  Since you list your experience on a timeline you can show when you learned your skills, where and when you received relevant education and training, and articulate your experience to show how you have grown professionally over time.
  • It is a universal format that is understood across industries and around the world.
  • It can add credibility by showing what organizations you have worked in and the duties you performed in them throughout your career.  This can also be a con, however, because you must remember that civilian hiring managers have no idea about military units or service jargon, so you need to be able to put your experience into terms that they will understand.

Cons

  • This is not a good format in cases where you have little or no experience to show.  For example, if you were in the military for one enlistment this format will probably work to your disadvantage because you don’t have that much to show for experience over time.  In that case, a functional resume (which we’ll talk about in a future post) is probably a better format to use.
  • It is also not a good format in cases where you have large time gaps in your experience base.  Since it the format is a timeline, having gaps of a year or two here and there may raise a few eyebrows on the employer’s side of the fence.
  • Likewise, if you have switched jobs frequently then this may not be the best format to use.  That telegraphs to the employer that you may not be committed to working for them in the long term.
  • It also may not be a good format for people looking for specific jobs in specific industries that require specific skills – the combination or functional formats are much better suited for those circumstances.

So let’s get to it!

The basic format that I use for the chronological resume contains four elements of information:

1)  Your name and contact information, including your telephone number and email address.  As I wrote earlier, make sure that your telephone number is one that you can control (i.e., your cel phone) because you don’t want your preschooler answering the phone when a potential employer calls.  It may be cute, but you probably won’t get the message that they called.  Also, make sure your voicemail greeting is professional sounding – “Yo, dude, I am getting hammered right now and can’t answer my phone!” will not result in a job offer.  Trust me!  Likewise, make sure your email address is not offensive or controversial.  If yours is “drunkguy@whatever.com” then get a free gmail or yahoo email address and use it solely for job search purposes.  I don’t recommend including your home address on your resume, though, because you cannot control where it will end up.  Identity thieves are everywhere.

2)  A summary statement.  This is a thumbnail sketch of who you are in terms of your experience.  Not everyone agrees that you need one, but I include one in my resume to get the attention of the reader as quickly as possible- after all, they are reading hundreds of these things and if you don’t grab their interest quickly your resume will land in the trash can.

3)  Your experience over time.  This is the meat of the resume.  Here is where you need to show what you are made of and what you have done in such a manner that the employer will like what they see.  It is a remarkably difficult task to be able to strip down a lifetime’s worth of experience into less than two pages, so be ready to spend some time on this section.  I recommend that you include no more than ten years worth of experience (for those with more) because anything beyond that timeframe is pretty dated, and the most relevant stuff is the most recent stuff anyway.  The format I use lists my job title first along with the associated dates, and then put a few bullets underneath that show what I did in that job.  It took me a lot of practice to write my military experience down in such a way that a non-military person could understand it.  Also, look at how the bullets are formed: They follow the “action verb” format, meaning that they show that I did something followed by the effects of what I did.  This resonates much more than using the passive tense.

4)  Your education and other pertinent info.  The education bit is self explanatory, but what about certifications, awards, or other things that you have done that reinforce your work history or differentiate you from the pack?   This is where they go.  For my resume, I include things like awards I have received, associations I am affiliated with, and applicable qualifications and certifications.  Things not to include are your hobbies, marital status, family information, or anything not related to the job you are seeking.  Those things can be distractors for the reader and may actually turn them off; if you write that you are an avid hunter and the reader is a vegetarian then you are in for trouble.  Also, you only have two pages, so don’t waste space on things that don’t matter!

At any rate, the chronological style is the best resume type to start with.  You will use elements of it for the other two formats as well, so you won’t have to reinvent any wheels.

The internet is full of samples that you can check out.  Here is what my chronological resume from when I left active duty looks like: Chronological Resume , so feel free to follow the style I used or branch out on your own.  For what it’s worth, this particular resume resulted in a job offer.

In the next post we’ll tackle the functional resume format…

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Lessons Learned:

1.  Of the three basic resume types, the Chronological Style is the most common and most widely used.

2.  It is best for those who have no interruptions in their job history and can show a logical progression in education, skills, and experience over time.

3.  It is not the best resume for very specific skill sets or for those with very little experience or education to show.  The functional format is best for those circumstances.

4.  Only include the things that matter; keep your hobbies personal items off of the resume.

5.  Proofread, proofread, proofread.  Then proofread again.  Believe it or not, I just saw a typo on the resume I included in this post.  See if you can find it….

6.  Make it professional, and keep it to two pages!

The Military Officer’s Association of America

Here is my latest column in the North County Times:

A Cause Worth Carrying

This past weekend I was honored to be able to break bread with a great group of men and women who asked me to join them for their monthly gathering. All of them had either served in the military’s officer corps or were spouses of those who had.

Present were men like Clint, who fought against Rommel in North Africa, and Pat, who began his naval career preparing to invade Japan and ended it after serving in Vietnam. Others in the room had served in Korea, Vietnam and the Cold War.

In addition to their military service, they all shared a strong desire to help others, and despite the length of time since they had worn a uniform they continued to serve their country by advocating for active duty, veterans and retirees.

They are all members of the Military Officer’s Association of America, or MOAA. Originally called The Retired Officer’s Association or TROA, the organization was formed in 1929 as an advisory board of sorts for the active military, and with the exponential increase in the numbers of servicemen and women in World War II they shifted their focus to ensuring that those who wore the cloth of the nation were not forgotten. Now numbering more than 370,000, MOAA has become one of the most powerful and influential lobbying organizations in Washington.

Some of the services that they provide for all ranks, not just officers, include career transition assistance, benefits counseling, education assistance for children of military families, and engagement with Congress about issues that face active, retired and veterans of the armed forces.

Although you may not know it, MOAA has been actively engaging the government at all levels to ensure that the promises made to servicemen and women are honored.

MOAA fills a gap that cannot be filled by those in uniform. While actively serving, the members of the military must, by tradition and regulation, distance themselves from the political process. They are prohibited from using their status in uniform to influence the electorate or directly lobby governmental decision makers —- but organizations like MOAA have taken on the responsibility to ensure that their voices are heard. With the specter of sequestration and an austere fiscal future ahead for all branches of the government, it is particularly important for the needs of the armed forces to be heard —- and MOAA is front and center with Congress.

Some of the issues that the organization is currently addressing include the effect of new healthcare legislation on Tricare premiums (which would see an annual increase in premiums of 345 percent for many retirees), changes to the retirement system, the effects of military force reductions while the nation is still at war, and myriad other issues that directly impact serving members of the military, veterans, retirees, and their families.

MOAA is doing great work, but they are also facing an existential challenge: Their membership consists largely of older veterans who served 20, 30 or more years ago. As with all representatives of the Greatest Generation, they are literally passing on much faster than they are being replaced by younger veterans.

In the group I lunched with I the youngest attendee was half the age of the oldest veteran in the room. The rest of the group was in their 60, 70 and 80s. All are greatly concerned that the work that they have done and the important work that has yet to be accomplished will disappear if there are not new members of the organization to continue the fight.

They, and thousands like them, have selflessly given their all for their country and their fellow servicemembers. Many of the military and veterans benefits that we enjoy today are a direct result of MOAA’s efforts, so I am sounding the call for those eligible to join up and not let their efforts fade away.

If not MOAA, then find some other organization, such as the Veterans of Foreign Wars or the American Legion. Join, help, and continue to serve. I have.

 

http://www.nctimes.com/news/local/military/columnists/grice/grice-a-cause-worth-carrying/article_8fd78c67-c0a8-5f04-838e-8f67000b713d.html

Back to Resumes

Let’s get back to talking about resumes.  We have covered some of the basics of business correspondence already but now we need to get down to the serious business of crafting your resume.

Before we get started, though, we need to answer the question: What is a resume, anyway?  More important, what is a good resume?

A resume is a document that condenses a person’s skills, education, and experience into a short one or two pages.  The purpose of the resume is to find employment, and in the normal course of jobseeking events it is usually the step that (hopefully!) leads to a job interview.

It is probably the most important single document you will produce in your job search.  Without one potential employers will not even know you exist, and with a great one you will be much more likely to get an interview.  The problem is that there are a lot of really average to poor resumes out there because people don’t follow some of the simple rules that lead to a good resume.

While there is no guarantee that a good resume will result in a job interview and a career in the sweet new career that you want, I can certainly guarantee that a bad resume will keep you out of the building.  So what can you do to get out of the “average” pile?

The first thing you must recognize is that your resume is your first impression with the company where you want a job.  You may have met someone who asked you to send them your resume, but it is very unlikely that they are the actual hiring manager or decision maker who will present you with an offer.  That person will know you only by the document that you send in, so your paper had better be focused, well written, and error free.

Let’s talk the error free bit first.  Remember that this is your first impression, and if it contains grammatical or spelling errors you are telegraphing to your potential employer that you either that you have poor skills with the English language or are too lazy to proofread your resume.  Nobody is going to read your misspellings and think “Oh boy!  I really want to hire someone who can’t spell!!”

A way you make sure your resume is error free is to proof read it yourself and have others proofread it as well.  I recommend that you print out your resume and read it as though you were a teacher grading an exam.  Don’t just read it on the computer screen because you will miss things –  people tend to miss grammar errors that are not identified by their word processing program (like “there” and “their”, for example).  Get out a red pen and critically examine it.  You will be surprised at the errors you find.  Make sure to double check your contact information as well – I accidentally misspelled the city I live in on my early resumes and missed it because it was in the header.  An interviewer caught it and I felt like a complete moron because I had read and reread it a dozen times but skipped the header without thinking about it.

Your resume must be well written.  That is easy to say but very difficult to do, particularly with the requirement to keep it short.  You need to be able to distill your whole professional life, including your schooling, work experience, training, and skills into a few pages.  Much easier said than done!  Mark Twain, the quintessential American 19th century writer, put it best when his publisher sent him a telegram asking to write a couple of pages in a couple of days:

        From the publisher:

NEED 2-PAGE SHORT STORY TWO DAYS.

    Twain replied:

NO CAN DO 2 PAGES TWO DAYS.

CAN DO 30 PAGES 2 DAYS.

NEED 30 DAYS TO DO 2 PAGES.

We will get much more deeply into how to craft a well written resume in future posts as we delve into the different types and methods of writing them.  One thing to keep in mind as well is that your audience, the hiring manager, is a civilian who likely has no knowledge about the military much less whatever your occupational specialty was.  You will need to translate military-speak and jargon into simple English.  Otherwise the reader will be confused and your resume will rocket into the trashcan.  The point is that it is a lot harder than you think to shrink your life down to a few pages and still get the message of why you should be hired across.

Your resume must be focused.  This goes hand in hand with the stricture that it must be well written, but you will find these two concepts at odds as you compile your resume.  You will want to tell the employer why you are the right person and support it with a lot of vignettes and experiences, but you don’t have the space to wax eloquently about how great you were at you whatever you did.  You need to be able to strip it down the the essence of what you are trying to say without all of the fluff –  and you need to be able to do it so that it reads well.

You won’t need 30 days to write your two page resume, though.  It takes time and practice to write a good resume, and how you write depends on the type of document you choose to compile.  There are three basic types of resumes, and each is written differently.  We will dive into each in much greater detail in future posts, but here is a quick rundown of each type:

The most common and easiest to write is the chronological resume.  This is basically a brief history of what you have been doing.  This resume is great for situations where you may not know the specific job you are going after or in cases where you go to a job fair and have the opportunity to hand out a bunch of resumes to corporate recruiters.  It is also the least focused of the types, which can be a problem if companies are looking for specific skills or talents.  It is also not a good resume for someone with little experience such as a newly graduated student who has not yet landed his or her first job.

The second basic type is the functional resume.  The functional resume presents your skills in a sorted fashion that shows what you are good at and what expertise you offer to the company.  This type of resume is useful in areas where specific skill sets or talents are needed for a job.  They are very common in the health care and scientific fields because they articulate your strengths and abilities in specific areas that should target the job you are looking for.

The third and often most useful type is the combination resume.  This incorporates both chronological and the functional components into the resume and provides the company with insight into your experience over time as well as your specific skill sets.  It is the toughest to write, though, for the reason that Mark Twain complained about to his publisher: now you have to essentially bring together two resumes into one and keep it within two pages.

It can be done, though, and in the upcoming string of posts we will go into each resume type in great detail…

__________

Lessons Learned:

1)  Resumes need to be short and to the point.  Two pages is as long as they should be except in very specific circumstances.

2)  The resume is your first impression with the person or people who will make the decision to hire you, so you had better provide your best possible product:  Error free and grammatically correct!

3)  There are three basic types of resumes:  Chronological, Functional, and Combination.  Which one you use depends on the company you are applying to and the job you are seeking.  More on that in future posts.

Business correspondence: Enter the resume

Not long ago we started talking about the importance of making a good impression.  Not just in life, mind you, but in the context of starting a new career.  By now you should have some most excellent business cards that you can hand out while you are networking, but that is only the beginning of the path that leads to a  job.

By now you should have the first tool of networking, your business card, and you need to get ready for when networking pays off.  The next step is when someone asks to see your resume, and if you want to get the job that they are offering your resume had better be pretty tight!

Your resume is the core of your job-seeking business correspondence, and it is your opportunity to sell yourself to a prospective employer.  We’ll talk about cover letters and thank you notes later, but for now let’s get a bit more familiar with how to build a resume.

Getting a job is like going shopping in reverse.  When you go to the grocery store you are selecting the products that you want and need to feed your family.  When you go down the canned foods aisle looking for a can of baked beans, for example, you are presented with a whole lot of choices.  There are brands like Bush’s and Van de Camp’s and Heinz and Hunts and flavors that range from tangy and sweet BBQ to wicket hot Jalapeno.  Lots of choices!  You, as the customer, get to examine the dizzying display of cans and pick the beans you want.

Well, I hate to break it to you, but you are one can of beans out of thousands in the job market.  There are a lot of other cans out there selling themselves to potential customers who will hire them, and in order to break yourself out of the generic bottom shelf and into the highly desirable gourmet section you will need to differentiate yourself from everyone else.  That is where the resume comes in.

Your resume is essentially the professional you in two pages or less.  It is your one shot to sell yourself to a potential employer and get yourself in the door for an interview.  In the current economy there are literally thousands and thousands of other people out looking for work, and they all have been firing off resumes to try to land a job.  The competition is pretty fierce, so you really need to break out of the pack.

So how do you do it?

I’m glad you asked.  Before we get into writing resumes there are a few things you need to do first.  Let’s start with those.

A few posts ago we went through the four-sheet exercise to determine what you really want to do with your life, so now let’s take that a few steps further.  You know what you want to do and where you want to do it, so in order to find a job you will need to do some research to find out what opportunities are out there.

Start with the internet.  After all, you are smart enough to be reading this blog, so I think it is a safe assumption that you can use Google or another search engine to surf around and see what’s out there.  I recommend that you go to Monster.com and punch in what you would like to do and where you would like to do it, and within a nanosecond (and for free!) you will have a list that shows opportunities in your search area.  You can also use a bunch of other sites, such as simplyhired.com or careerbuilder.com as well.  I recommend that you spend an afternoon surfing the web and looking at what is out there –  not because you are necessarily going to apply for any of those jobs persay but in order to get a feel for opportunities.

Look at the lists critically.  What industries are hiring?  Where are they located?  What are the prerequisites?  You can drill down and see what the specific requirements for jobs similar to the ones you would like to find are.  This is important, because the research that you do now will help you build a resume that fits the bill for the job you want and will help you go from the “ignore” pile to the “call for interview” pile at the hiring manager’s desk.

Also play around with the terms that you put into the search engine.  Try different variations on the job title and keywords.  The point is to get a feel of the job market in the area that you are looking to enter.

The other thing you need to do is contact some real live people.  You are leaving the military, which means that you have plenty of compadres who you can tap into.  Although they themselves may not have much to offer in terms of experience in the outside world, they all have families and friends out of uniform.  If you want to go into financial services, who better to reach out to for information than your squadmate’s father who happens to be a banker?  The great thing about networking is that you can get access to people who would not speak to you if you cold called them, but are happy to share a cup of coffee or lunch with a peer of their son, daughter, cousin, or family friend.

Another way to get a feel for the area is to read the local newspaper.  Read it from the front page all the way to the end; that way you will get a sense of what is going on.  Is local unemployment up or down?  Are there any new business or manufacturing plants opening up?  What is the engine that drives the local economy?  What industries are in trouble?  What is crime like?  Where are the nice and not so nice places to live and work?

To get started on actually building your resume you need to some homework, otherwise your efforts will be unfocused, and to the hiring manager, uninteresting.  You need to get smart about the industry, the area, and the company where you want to work in order to create a resume that piques the interest of the Human Resources specialist who reads it.  Surf the net, talk to your friends, and read the paper.  It will greatly help you as you build your resume, which we will start doing in the next string of posts…

VA Exam and Disability Rating

Over the last weekend I had the great fortune to run into a good friend of mine who retired from the Marine Corps after thirty years of active service.

He is a great guy who lived one of the hardest lives you can live in the Marine Corps; he started out as a infantryman and then became a reconnaissance Marine and then a Special Operator (meaning he began his career as a grunt who carried heavy loads long distances and lived in the dirt to a recon guy who carried heavier loads longer distances and lived in the mud).

During his career he did all of the high speed things that are the stuff of recruiting posters.  He jumped out of airplanes –  but not just enough times to earn his wings but hundreds and hundreds of times from helicopters and airplanes both at very low and extremely high altitudes.  He became an expert diver, marksman, and small unit leader.

He helped the Marine Corps blaze the trail into the Special Operations world.  He helped build what is now called MARSOC and was a critical leader in the 1st Marine Special Operations Battalion.  He deployed to Kuwait and Iraq and Afghanistan to fight, and in his career he deployed thirteen times.

All of this came at a tremendous cost, however.  He suffers from a long list of physical ailments that are related to doing all of those incredible things; his ears ring from being around gunfire for years on end, his joints and back are so painful that he sometimes can barely move, and he wrestles with PTSD in the same manner as so many of us who have fought for their country and survived.

At the end of his impressive career he did what all separating servicemen do –  he went through the VA evaluation process.  He ensured that his physical problems were recorded in his medical record and was then examined by a VA physician.

With all of his maladies he was certain that he would be assigned a relatively high disability rating.  After all, many people served for far less time and in far less strenuous and physically demanding environments and had received very high disability ratings.  He wasn’t looking for anything he didn’t earn and deserve, mind you, but was just looking for what was fair.

Recently he received his disability rating announcement in the mail.

10%.

For tinnitus.  Ringing in the ears.

To say he was angry is an epic understatement, and upon taking his case to his state VA representative they agree and are challenging the ruling.

How did he end up with such a low rating when he has so many demonstrable maladies?

He attributes it to his physical evaluation.  The doctor didn’t really examine him, but instead just asked him questions about his conditions.  He did not order tests or even check for himself, but instead had a conversation and wrote down some notes.

The point is that in order to receive the most accurate evaluation it is imperative that you take an active role in your VA physical.  Demand that the doctor examine those things that you know are wrong.  Don’t just let the overworked doctor hurry through your exam.

Otherwise you may likely find yourself under-rated for your service connected disability, and to get it corrected will make an already disturbingly long process even tortuously longer.

So this is a cautionary tale.  You may save yourself a lot of time and inconvenience by taking an active role in your VA evaluation, so I recommend going into the doctor’s office with the intent of having each and every issue examined, addressed, and recorded.

After all, if you don’t do it, who will?

Another column from the North County Times

Here is last Friday’s column from the North County Times:

It has been more than a decade since 9/11, and during that time a lot of soldiers, sailors, airmen and Marines have trained, deployed and fought the War on Terror.

They have crossed into the deserts of Iraq and climbed the hills of Afghanistan. They have battled pirates off the coast of Somalia, and have fought against insurgents in the Philippines. The last decade has found young American men and women in combat in places that they may have never even heard about before they donned their uniforms.

They have also done magnificent things outside the combat zones. Sailors and Marines rushed to Indonesia to aid the victims of the disastrous tsunami in 2004. Less than a year later, members of all the armed services were doing the same in Louisiana after the coastline was ravaged by Hurricane Katrina. They have helped recover and rebuild from dozens of other disasters at home and abroad, often while their own homes and loved ones were threatened by the same calamities.

Through it all they forged a real and tangible bond with those with whom they served. They joined a brotherhood that transcends any found in the regular workforce. Like firefighters and the police, they have been in the worst possible situations and bested them by working side by side with people just like them. They have become integral members of a close and closed society that only those who have been a part of truly understand.

The experience of being in the military changes a person. There comes a day, though, when the uniform is worn for the last time. The last decade has made that change as visceral as it was at the end of the First World War and the Second, as well as Korea, Vietnam and the other conflicts that brought young Americans to foreign shores to fight for years on end.

So the day comes when the uniform comes off. It is much more impactful than just changing clothes, however, because with the shedding of the uniform comes the departure from military society. While you may still be close with your military friends, but the relationship changes: You are no longer a part of the same conversations. You are no longer training or deploying or sharing the same burdens, and over time the relationships change as you have less and less in common. Your lives move in different directions.

As a veteran, the sense of loss as you leave the warm embrace of active service can be jarring. After all, they have served, deployed, fought and done the myriad things together for years on end —- and suddenly it just stops. In many ways it is like a divorce, because you can never go back.

As a kid I never really understood what the American Legion or the Veterans of Foreign Wars were all about. I saw them as the old men who marched in parades wearing bits of uniforms from wars long over. I rode my bike past their modest buildings and wondered what went on inside. I accepted them as part of the fabric of our community, but never thought much about them.

Today, though, I understand. Veterans of active service have lived a life unlike any other, and it is often very difficult to relate to those who have not shared the same sacrifices. Veterans love their families and cherish their friends, but there are some conversations that are only for those who have worn the uniform and endured the trials, horrors and joys that come from military service.

That is why the American Legion, the VFW and so many other veterans organizations exist. That is why those old men gather; to be around others like themselves who understand that which to others is incomprehensible.

The difference today is that today not just old men gather in such places. Young men and women have joined the ranks of those who have gone before. Now stories of Iraq and Afghanistan join those of wars past in the tapestry of the veteran community. It is a place that provides a little solace and closure to a big part of veterans’ lives that stays with them no matter how long ago they put away their uniforms.

http://www.nctimes.com/news/local/military/columnists/grice/grice-retiring-is-a-tough-challenge/article_5bdd4651-d64e-5acb-8907-f21cf642fb4a.html

It’s time for a new career, but where do you start?

I have been writing about transition for nearly a year now, and during that time I have made the journey myself.  It has been a very interesting, sometime daunting, and often challenging trip.  I am on the other side of the fence now, and have been very fortunate to find an interesting job that helped ease my way into civilianhood.

What we are going to be talking about for the next few posts is how to find a job, or at least how to present yourself in the best way possible so that you are competitive in the job market.

In the military you started out just like everyone else.  You were a recruit or an officer candidate with short hair and very little knowledge or experience about the military.  As you progressed through training and headed out to the operating forces you learned what was expected of you and how things are done.  Over time you met people and developed a professional reputation which helped you obtain desirable and rewarding assignments.  By the end of your military career you had developed a solid reputation and a tremendously helpful network of peers, juniors, and seniors.

Once you take off your uniform, however, your reputation largely goes with it.  The civilian world and corporate sector will the thankful for your service but they will have no idea what you did because military service is a mystery to them.  While your military network will still be around it won’t help too much because you aren’t looking for a job in the military.  You just left, remember?

So the long and the short of it is that you are starting over.  Nobody is going to hire you just because you formerly wore a uniform.  You need to do the same things you did as a young recruit or officer candidate; you need to begin the process of building a new network and a new professional reputation.

We’ll start with the basics.  There are a lot of things you will need to do, and it can seem overwhelming if you try to do them all at once: Build a resume.  Craft a cover letter.  Research where you would like to live and work.  Find a rewarding new career.  Meet people.  Learn how things are done in the corporate sector.  It’s a lot, so let’s take a look at the very first and simplest things you can do to get started.

As you transition you passed through various transition courses and have probably attended some job fairs.  If you were paying attention you probably saw people chatting here and there, and at some point in the conversation they exchanged business cards.

They are networking.  You need to network too, and in order to network effectively you will need to get some business cards.  They are important because when you are hunting for a job you are competing with a lot of other people, and as you network you will be meeting men and women who can help steer you towards a new career.  They are not going to remember your name or even who you are if you don’t give them something to carry away with them; after all you may be one of many people that they meet on any given day.  I guarantee that you will not get a call from someone who does not know your phone number.  Help them and you by giving them a card. Your card.

Not all cards are created equally.  There are services that will print them up for free (with an advertisement for the company on the back, of course) and you can print them on your home computer as well.  If you don’t have anything (or even worse, if you only have cards that have your old job and contact information on them) you can use those services or print your own until you can have some quality cards made up.

I am a fan of spending a few dollars to create a high quality professional looking card.  Anybody can get free ones or print their own and that telegraphs that you are either cheap or not motivated enough to increase the quality of your business cards above the masses.  Remember –  the card is a representation of you.  It is all that the person you handed it to has to remember you by, so make sure that you leave a good impression.

I recommend going to a stationery or paper store that produces business cards.  You will be surprised at the incredible variety of products available, with myriad colors, shapes, fonts, and cardstocks to choose from.  Take a look at the catalogs from the perspective of how you want to be represented and remembered.  A rule of thumb is to be conservative because that is what is expected in the business world, which is white or off white.  A scarlet card with gold letters may make your heart glow with its familiar Marine Corps colors but it will not help you build a network in the business world because it will show that you cannot let go of your past.  Remember, you are out to make a whole new set of first impressions!

Select a font in a size that isn’t obnoxiously big or unreadably tiny.  Put on the card only the information relevant to you and your job search.  Avoid quotations or sayings that may put people off: “If you ain’t infantry you ain’t squat” may be pithy around the barracks but is actually insulting when you are looking for a job from a non-infantryman in the corporate sector.  And none of them are infantrymen.

Pick a cardstock that is heftier and stronger than the cards you can get for free.  They feel cheap.  You want something that presents you as a serious and high quality person, and a solid card is a good way to to start.

Finally, decide what you want printed on your card.  I recommend that you go with the basics at first: Your name, contact telephone number, and email address.  Don’t put your callsign or nickname because it comes across as being a bit amateurish to people who don’t understand why people call you “Smasher” or “Speedy”. It is more formal to put down your whole name, but it is OK to put down what you prefer to be called.  If you are named Patrick but go by Pat feel free to go with it.

After your name include the best contact information – after all that is why you are printing these things up in the first place.  I recommend that you put down your cel phone as that way you are more likely to be there in case you are called, but remember to update your voicemail greeting to sound professional or they will hang up before leaving a message.  Also include your email address, but like the voicemail you may need to update it in case it is incomprehensible, odd, or inappropriate.  Email addresses like “drunkdude@whatever.com” will not get you a job.  I promise.

So go out and have some cards made up.  Carry them wherever you go because you never know when an opportunity to network will come up.  Have a few in your wallet or purse.  Throw some in the glove compartment of your car.  Have extras in your briefcase.  Always keep spares around, because you never get a second chance to make a first impression, and your best first impression comes with a strong handshake and a professional business card.

__________

Lessons learned:

1.  You are starting over.  Your network from your military career is not the one that will get you into the corporate sector, so you need to start getting out and meeting people.

2.  The expected token of networking is the business card.  Get professional looking and feeling cards made professionally as soon as possible.

3.  Avoid military “-isms” on your card such as callsigns, rank, Military Occupational Specialty, etc.  You are selling yourself as a future employee, not a servicemember.