The Post 9/11 GI Bill Shot Clock

There has been quite a bit of news coverage lately concerning benefits that veterans from our most recent wars are eligible to receive for their service.  Many educational institutions and training programs have come under scrutiny as a result of questionable practices, but why does it appear rampant these days?

The answer, simply put, is the remarkable educational benefits in the Post 9/11 GI Bill.  The bill is generous, and pretty much everyone who served more than 90 days in uniform since September 10th 2001 is eligible.

The intent behind the GI bill is best summed up by Senator Jim Webb, a former Marine who was highly decorated for his service in Vietnam:

“The Post-9/11 GI Bill started with a simple concept: that we owe those people who have served since 9/11 the same type of quality educational benefits that those who served in World War II received.”

The bill is indeed tremendous in its scale and scope.  Millions of men and women are entitled to the provisions in the legislation, and in cases where the veterans don’t need to go back to school they can pass eligibility to their children.

Recipients are entitled to 36 months of benefits.  With summers off, this makes a four year university degree possible for every veteran or serving member of the armed forces who desires one.  The dollar amount paid by the program equals the in-state tuition for state schools, and with a stipend for books and a housing allowance, it is possible for a veteran to attend a top-notch college or university and earn a degree.

Unfortunately, there is also the opportunity for the veteran to squander the benefit by falling victim to those organizations and institutions that more interested in taking their money than ensuring that they receive a quality education.

Webb, who introduced the bill to the Senate the day after he was sworn into office, recognized the problem and has introduced new legislation to address the situation.

“Some for-profit educational institutions are providing our students a good education, but abuses by certain institutions could put the integrity of the Post-9/11 GI Bill program at risk,” said Webb.

To counter the abuses, he introduced the Military and Veterans Educational Reform Act.  The act requires schools participating Veteran Administration and Department of Defense educational programs to meet the educational standards currently required for Pell Grants, federal student loans and other federal education programs. To receive funding from the VA, the schools must also disclose both default and graduation rates in addition to other information that students need to make informed choices about their education.

The problem for vets and servicepeople is that the 36 months of GI Bill eligibility are set in stone.  The recipient cannot get those months back in case he or she makes a poor decision and uses their benefits for an education at a dubious institution.  Once those benefits are used up, they are gone and the veteran is out of luck.  The educational institution takes the money and the vet loses out.  Since there are so many veterans and so much money devoted to the GI Bill it has become a cash cow to some disreputable institutions, and it is for that reason that Senator Webb moved to change the rules.

There is help at the local level, too.  This past weekend the North County Times ran an article by Mark Walker that highlighted the work of Pat Uetz, who as a retired Marine Colonel is heading up the University of San Diego’s Initiative to Protect Student Veterans.  He is spearheading a very effective effort to help veteran students.

“If you are a current or former student veteran of a for-profit education company and believe you were misled or are unsatisfied with your education, or you are considering enrolling in a for-profit company, then contact the USD Veterans Legal Clinic as soon as possible,” says Pat.  “They will assist you and there is no charge for the clinic’s services”.

You can contact the clinic at (619) 260-7470 or email to veteransclinic@sandiego.edu.  For additional information on USD’s Veterans Legal Clinic and USD’s other free legal clinics go to http://www.sandiego.edu/law/free_legal_assistance/.

Column from the North County Times: Drawdowns are necessary as wars end

Here is my latest column in the North County Times.  2014 is just around the corner, and that year will mark the end of our commitment to the war in Afghanistan.  Coupled with the end of the war in Iraq, 2014 will see the first time since the dawn of the 21st Century that we have been a nation at peace.

Whether we stay at peace or not, the end of combat operations overseas precipitates the reduction of military forces.  That is the subject of the following column:

All wars come to an end, and our current foray into Afghanistan is no different. Last year saw the departure of American forces from Iraq, and 2014 is the year when combat operations are to be handed over to the Afghan National Army.

This places the military and government in the ironic situation —- with the successful completion of the conflicts overseas, the very people who made it happen find themselves beneath the budgetman’s axe. Is that fair?

Historically, the size of the military has always shrunk after a war ends; indeed, it is perfectly normal. Our professional military system requires that the active and reserve components be ready to fight and defend the nation at the drop of a hat. The size of the military was more than adequate for Operation Desert Storm in the early 1990s and the initial operations in Afghanistan and Iraq.

Counterinsurgency, however, changed the game. Desert Storm and the early campaigns in the war on terror were based on destroying a cohesive, centralized and organized enemy. The doctrine of the U.S. armed forces is to overwhelm the foe with an onslaught of combat power that they cannot react to to counter the assault; it took only days to liberate Kuwait and a matter of weeks for the high-tempo combat operations in Iraq and Afghanistan to shatter Saddam’s forces and the organized Taliban.

What followed, though, was a path to a Vietnamesque guerrilla war. Instead of being able to employ the technical and tactical advantages that are the hallmark of American “shock and awe,” we faced an enemy who changed his tactics to those of the insurgent. Instead of slugging it out toe to toe, they embraced the booby-traps of the Vietnam War and created the improvised explosive devices used in Iraq and Afghanistan.

Counterinsurgency is a manpower-intensive way of war that has not fundamentally changed since Hannibal crossed the Alps over 2,000 ago —- you need lots of boots on the ground with the dedication and grit to fight the enemy on his own terms, and as a result the Army and Marine Corps grew in size.

With the war’s end and the current financial crisis it is necessary to look critically at the military establishment and prepare it for the challenges ahead. The president has begun the process by focusing on the Pacific Rim as that part of the world becomes more and more strategically significant. What tools are needed there? What skills must our military employ? How can the nation best employ its military resources?

Those are the questions that face the Pentagon as it looks into the future. The military is often accused of being prepared the fight the last war —- and to ensure that it is ready for the next one, a significant change in momentum is necessary. It is time to get the military back into being the world’s premier agile fighting force that is prepared to fight across the spectrum of conflict; we should remember the lessons learned fighting against insurgents, but not be hampered by devoting resources to capabilities in that area that are no longer needed —- including the number of people in uniform.

It is a harsh reality to face, but it is not unprecedented. Our best hope for a strong America is having a military that is prepared to meet any challenge, and in order to do so we need to refocus and rebalance our military. A significant part of that rebalancing is a thoughtful reduction in troops. It is fair to expect that the military will shrink after a decade of war, but that reduction must be made with studious attention and not made haphazardly.

It’s not personal. It’s just business, but a business that the Pentagon simply must get right. We will always be thankful for the sacrifice of those who have served in Iraq and Afghanistan. Now it is time to prepare for the future and ensure that the American military, although a bit smaller in size, remains second to none.

http://www.nctimes.com/news/local/military/columnists/grice/grice-drawdowns-necessary-as-wars-end/article_4be98c81-8ec7-512c-b96e-f5af8c984211.html

Writing your resume, part 3: The Combination Format

For those of you who have been holding your breaths in anticipation of the final installment in the resume postings –  here it is!

Today we are looking at the most flexible but most difficult resume to compose: the combination format.  As the name implies the combination format is actually a blend of the functional and chronological styles, which makes it more impactful in many industries.  It is the preferred format in situations where you have a very good idea of the job you are seeking and can tailor your resume to show your skills (think functional style) and experience (think chronological).

The difficulty in writing the combination style is that even though you are bringing in the best of both worlds you still need to fit it into two pages or less without doing something cheesy like shrinking the font down to microscopic size or using bigger sheets of paper.  Ruthless editing is everything!

What will greatly help you edit is researching the company and position where you are applying.  This will help you refine both your skill set and experience so that you are showing only what is relevant to the job or firm; you don’t have room for everything, so you can pick and choose what needs to be presented.

As with all things, there are some advantages and disadvantages to the combination format.  That said, if well written and focused on the job and firm where you want to work they can be easily mitigated.

Advantages:

  •  If you have little experience in the work area that you are seeking you can offset it by showcasing your skill set
  • Likewise, if you have a tremendous amount of experience you can use it to offset a limited number of entries on your chronological history
  • If you are changing careers, you can emphasize both your skill set and your experience to show why they are relevant for a new career path

Disadvantages:

  • If you have been job hopping the chronological section will still show the frequency of change in your employment history, as well as any significant gaps.
  • If you have no experience and no skills in the area where you want to work this format will highlight both situations.  You may be hoping to change your life and go in a radically new direction, which is great, but since this resume style is tailored to demonstrate both your skill set and experience that may be problematic if you have neither.

In this format we also introduce a new element: The Objective Statement.  This is where you, the applicant, articulate why you are the best person for a particular job.  Interestingly, if you surf around and read some of the posts and articles about resumes you will see that the objective statement is a controversial subject.  Many writers feel that it is unnecessary and wastes space, while others feel that it is an important component of a well written resume.

My take on it is that the objective statement is the best way to focus the reader (think hiring manager) on what it is that you can do for them.  It makes their job a little easier.  Think of it like the thesis for a term paper – you state your position up front and then support it throughout the rest of the document.

A large number of transitioning military folks seek work in the Civil Service or with a government contractor.  The objective statement is particularly useful for those who are seeking those jobs because the requirements to fill those jobs are generally fully disclosed and readily available, which means that you can tailor your resume to fit the stated requirements.  Showing the person who has to fill a position that you are the right person is the purpose of the objective statement, and a well written one that is supported throughout the resume has the advantage over someone whose resume is not focused.

The tight focus on the job you are seeking also allows for more latitude in the use of jargon and acronyms.  If you are seeking a job with specific technical skills then the odds are that the reader of the resume will understand your area-specific terminology.  That said, be judicious and use jargon sparingly unless you know for certain that the reader will understand what you are saying.  My example resume contains a fair amount of jargon and acronyms, but in my research I found that using them was not a problem.  You can see it here: Combination Resume Sample.

After the objective statement comes the Summary section.  This is a few sentences that show a thumbnail sketch that backs up your objective statement and shows why you are the right person for the job.  It also introduces the functional areas (as bullets) that showcase your skills that support your objective statement as well as your summary –  and, of course, why you are the right candidate for the job.

Immediately following the summary section are the more detailed narratives for each of the functional areas that you identified in the Summary section.  I title this section of the resume “Accomplishments” and use it to show how my skills in each area make me the best candidate for the job.  It is important to remember that each skill must relate to the objective and summary; otherwise you are wasting space and confusing the reader.  Remember: Focus, Focus, Focus on the job you are applying for!  Anything that does not bolster your objective and summary is taking up valuable space that you do not have to spare.

The accomplishments section is the end of the functional component of the resume.  The next section is a whittled down version of the chronological format, presented from the newest experience to the oldest.

This is where editing is really important!  In a traditional chronological resume you have a couple of pages to work with, but now you are down to half that space.  What I recommend is to only go back in time as many years as are needed to directly support your objective and summary statements.  For my resume (Combination Resume Sample) I chose to go into detail on the jobs that I held for the previous six years.  Those jobs are directly related to the job I was pursuing.  I then wrote a brief paragraph about other previous work experience that again supports the objective and summary statements.

The format ends with a recap of Education, Affiliations, and Awards that highlight those areas.  Here is where it is OK to include some things that may not be directly related to the objective and summary.  If you have received awards that are unique or show recognition for your great work or leadership, then by all means include them because they will show that you have distinguished yourself.  Likewise, if you have completed education or training that shows a depth of experience beyond the scope of your target job that can help as well.

In a nutshell the Combination Format is the right one for most government and contracting jobs as well as others that are have clearly defined requirements for employment.  The best part about this format is that it showcases both your skills and your experience, but to do so effectively requires a lot of research and ruthless editing.

And with that our string of posts about resume formats comes to a close.  Next we’ll dive into the wonderful world of cover letters!

__________

Lessons Learned:

1)  The Combination Format is best for jobs and companies that are specific in their requirements.  This helps you focus your resume specifically on what the employer is looking for.  It is the best format for government and contracting jobs.

2)  You must focus your resume on the job you are applying for, which means that this particular resume format requires that you update and revise it for each job you are seeking.  A good idea is to place a date stamp in the footer of the document for the date that you complete it; just make the font the same color as the background and nobody but you will will know it is there.  Since you know where it is you can check the date by highlighting that area of the page – and this will be very useful because before you know it you will have multiple versions of your resume saved and it will help you keep them sorted.

3)  Ruthlessly edit and refine your resume.  You cannot go past two pages, and if you try tricks like filling up all of the white space or using smaller fonts the hiring manager will likely pitch it out.  Get to the golden nuggets of your skill set and experience – get rid of the rest.

4)  Write an objective statement that targets the job you are seeking and support it throughout the remainder of the resume.  It should grab the reader’s attention because it resonates fully with the job that they are trying to fill.

An update in my VA Claims Status

As a reader of this blog you know that I have recently transitioned from Active Duty and am now enjoying life on the civilian side of the fence.  One of the big parts of transition is the eligibility for a disability rating from the Veterans Administration, and recently my status in that regard changed.

Let me back up a bit.  I began my transition well over a year ago (in the summer of 2011), and as I went through the required and optional transition seminars I was educated on the benefits that all honorably discharged veterans are eligible to receive.  As a retiring Marine, I learned that I was eligible for more benefits than those who served one or two enlistments (such as pension and access to VA medical care for myself and an entitlement to TRICARE for my family).  Such benefits are great!  They were earned through over a quarter century of service in uniform and no small amount of time getting shot at in combat zones.

In addition to VA medical care I, and all veterans, are evaluated to determine whether or not we are eligible for a disability rating as a result of the maladies, wear, and tear that we experienced while serving in uniform.  It is perfectly reasonable to be evaluated for any such problems, but unfortunately the time it takes for the claims evaluation process to reach completion is far from speedy.

This month I received a couple of notifications from the VA.  The first was a letter that is identical to the letters that preceded it telling me that my claims process was still under review.  Not surprising, really, because the average time to review and approve a case is well over a year, and mine has only been in the hopper for about ten months now.

When I logged into the VA ebenefits website, however, I saw that there was some progress.  Hooray!  My status had changed from “Preparation for Decision” to “Regulatory or Procedural Review”.  I’m not exactly sure what that means, but I am optimistic that it is an indicator of progress.

I drilled into the website to see what the new status reflected.  Here is what the website said:

Claim Received: 08/17/2012
Claim Type: Regulatory or Procedural Review
Estimated Claim Completion Date: unavailableWe are currently unable to provide you with a projected completion date for this type of claim. Please await further claim status notification for this Regional Office.

Hmmm.  That tells me pretty much nothing at all.  I read on…

Next Steps:

We will review all available evidence and make a decision on your claim upon receipt of all requested information as outlined in the headings, “What Do We Still Need from You?” and “What Have We Done?”. 

Several factors will determine the duration of the “Development” phase, including:

  • type of claim filed
  • number of disabilities you claim
  • complexity of your disability(ies), and
  • availability of evidence needed to decide your claim.

Now that sounds promising!  My case is in the “development” phase!  I still don’t know what that means, but I am hoping it indicates progress.

At any rate, my claim is wending its way through the claims process, and it looks like movement forward is occurring.  I hope that those of you out there in the same boat are receiving similar updates, too.  A word to the wise, however: Don’t wait for the VA to tell you about your updated status via the postal service, because they likely won’t.  My letter from them this month didn’t tell me anything new.  You should be checking the VA website (www.va.gov, specifically the ebenefits tab) frequently to see if your status is moving forward.  Otherwise things may be going on with your claim that you are unaware of.

Just a word to the wise….keep up on your claim!  After all, if you don’t, who will?

An interesting read…

Long before I retired from the Marine Corps I had another career of sorts.  Like millions of other young men and women I needed a job while I was in high school to earn a little money for the important things in life like a car, parachute pants, and new wave music albums.

So, like those millions of other people I looked for a job.  Oddly enough, I found that my qualifications as a sixteen year old high junior in high school precluded me from a lucrative career in wealth management or professional sports, so I ended up filling out a job application at McDonald’s.

It was a popular place to work –  lots of my friends wore paper hats and polyester uniforms there and I figured I could too.  To make a long story short, I was hired and spent quite a few years there as I worked my way through college in pursuit of my Marine Officer’s commission.

Fast forward a few decades and it turns out that a lot of the lessons that I learned at the Golden Arches proved to be invaluable in my successful career as a Marine.  So much so, in fact, that I was extremely fortunate and honored to be included in a new book that portrays the success stories of over 40 people who started out at McDonald’s.

The book is called Golden Opportunity: Remarkable Careers that Began at McDonald’s.  Here is the description of the book from Amazon.com

“What do 20 million Americans have in common with Tonight Show host Jay Leno, Amazon.com founder Jeff Bezos, actress Andie MacDowell, and former White House chief of staff Andrew Card?

They all started their working careers at a McDonald’s restaurant, learning some of the most important lessons of their lives. Golden Opportunity is a myth-busting collection of 44 profiles of people who went from flipping burgers to building remarkable careers in business, the arts, politics, science, the military, and sports. 

Over the past six decades, millions of teens have earned their first paychecks under the Golden Arches. Whether they stayed for a year or a career, they learned work habits, basic skills, and the business principles that have made McDonald’s one of the best-run companies in the world. 

Their journeys remind us that at the beginning of every success story there is the first paycheck from the first “real” job. That first job is not a dead end, it is a young person’s rite of passage into adult responsibility. The author’s compelling personal story—growing up in modest circumstances with a strong work ethic—gives a unique voice to the experiences of leading entrepreneurs, entertainment figures, and others who represent a cross section of American enterprise. They recall what they learned in their first jobs at McDonald’s and how those lessons helped them build their remarkable careers. 

Including a foreword by Willard Scott—the original Ronald McDonald—and the 10 Golden Opportunity Keys to Success, this collection of stories will leave you wondering what today’s burger flippers will achieve tomorrow. “

It is a great honor to be included in such an impressive and incredible list of talented and successful people!  The book is newly released this month, and my part in it has been picked up by the media in press releases and stories about the book in Forbes, at Fast Company, and at CNBC:

Forbes Article

Fast Company Article

CNBC Post

It is really an honor and I am thrilled to be a part of such a great project.  If you are interested in obtaining a copy, you can follow this link to the book on Amazon.com:

Golden Opportunity: Remarkable Careers that Began at McDonald’s

It is a great book with some very interesting stories as well as a host of valuable lessons about leadership, management, and life in the business world.  I can’t recommend it highly enough!

Writing your resume, part 2: The Functional Format

As promised, here is the long awaited and thrilling post about resumes!  Today we’re looking at the Functional Format style, which is the best one to use for people who are changing careers (like transitioning military folks), those with gaps in their employment history, or people who want to emphasize their skills for a particular job or specialized company.

For men and women who are hanging up their uniforms the functional format is a very useful way of showing the talents and skills that they have developed and used during their time in the military.  Even though many of the functions that servicemen and women perform during their careers are not directly transferable to the corporate sector (think rifleman, tank gunner, weapons repair specialist – you get the idea), the underlying skills and capabilities are relevant and desirable to employers.  Things like leadership (that rifleman was probably a small unit leader too), teamwork (that tank gunner worked closely as a member of the team that formed the tank crew), and detail oriented task management (the weapons repair specialist worked on intricate equipment, ordered parts, and managed supplies on a daily basis).

The functional format is best to show those skills and to articulate how they can be useful for a corporate employer.  Remember, when you write it you need to direct it towards the Human Resources person at the company.  As with all resumes you really need to work hard to “de-militarize” it as much as possible; they don’t know what a rifleman or squad leader is and certainly have no clue about the operations of the M1A1 Abrams Main Battle Tank’s gun system.  Don’t make it easy for the hiring manager to throw your resume in the shredder by making it too difficult to read with military jargon and whatnot.  That said, more jargon is acceptable in the functional format because the target company is probably more familiar with the skill set you are presenting and will likely know some mil-speak.  Just don’t over do it.

There are some great advantages to the functional format, and to take advantage of them it is best to target the resume on the job or company you are interested in.  That takes a little research on your part (hello, internet!) and the patience to make adjustments to tailor your resume for each company as you go.  Focusing on the target in job hunting is just as important as focusing on the target on the rifle range- if you don’t have a clear vision of what you are trying to accomplish you won’t hit the target or find a job.

If you do your homework you will find the functional format easier to write because you can direct the reader (in this case, the hiring manager) to what you want them to notice about your abilities.  By researching the requirements for a particular job or needs of the company, you can show how you fit the bill with the exact skills that the employer is looking for.  You can also highlight all of those intangible things that you have been doing while in uniform, such as helping the community, training others, and developing leadership in those junior to you.  It also allows you to cut out anything that you don’t want in your resume, such as gaps in your job history or a lousy grade point average from high school or college.

Another advantage is that you can be much more succinct and direct with the functional format.  In resume writing less is more.  The HR person who receives your resume has a stack of them to go through, and generally speaking you have only a few seconds to grab their attention before they move on to the next one.  If they have no second page to turn to then you have a bit of an advantage because they all look at the first page, and if you can get yours down to one then they will see the whole thing an not have to decide whether to go flip to the next page.

The elements that I used in my functional resume (click here to take a look: Functional Resume)  are pretty standard.  After the standard header information (name, email address, phone number) there are four sections: A summary statement, Functional Experience, Professional Experience, and a bit about Honors, Education, and Publications.

It is the resume that I used when I was leaving active duty and had an opportunity to pursue a job with an organization that was doing fire support and aviation integration operations.  After researching the opportunity and talking to people who were familiar with the company and what they were looking for I highlighted those things that I had done in the past that were relevant and left out those things that weren’t.

Based on my research, I wrote the summary statement to show how my experience was exactly in line with what the company was looking for.  The intent is to keep the hiring manager’s eyes on the page, and by grabbing his or her attention by showing that I had the skills that they were looking for up front it piques their interest.

The functional experience section is the meat of this format.  I chose the six areas that I felt best met the needs of the company and showed my expertise and experience in each.  Notice that there is no timeline associated with the areas,  but instead a series of concrete examples of relevant and specific experience in each.

The next section covers professional experience.  Again, there is no strict timeline associated with the bullets but I did include the years that I was deployed overseas to Iraq and Afghanistan.  I chose to include those dates specifically because it showed that I had recent combat experience in fire support (remember, this resume went out in 2011).  Only the jobs and deployments that are directly associated with fire support are included, though.  My tours and assignments in other areas are irrelevant for this format and would have just resulted in a lot of wasted space and an unneeded second page.

Lastly comes the Education, Honors, and Publications section.  This bit is where you can cherry-pick those things that you have done to highlight your skills and achievements during your career.  In my case I was fortunate to receive some awards that are unusual and have been published quite a bit.  You should look through your awards, professional military education graduation certificates, and other certifications or qualifications and include those that will help break you out of the pack and highlight why you are the best candidate for the job.

__________

Lessons Learned:

1)  The functional resume format is best for people changing careers, with gaps in their employment history, or want to emphasize specific skill sets for a particular job or specialized company.

2)  Less is more- shoot for one page.  This format is the easiest of the three to get down to one page.

3)  Look hard at your career and pick out those things that are directly related to the job you are seeking or the company where you want to work.  Ruthlessly cut out things that are not relevant!

4)  Be selective in the military jargon that you include.  For companies that you know will understand it – for example, if you are applying for a job at Bell Helicopter it is OK to talk about your zillions of hours flying the AH-1W/AH-1Z attack helicopter – but don’t go overboard.  For those less familiar you would want to describe your extensive experience as a pilot who flew attack helicopters in the Marines.

Latest column in the North County Times

Ever since hanging up my uniform I have been actively working to help veterans make the transition back to civilian life, and for many vets it is an even more difficult process because they suffer from Post Traumatic Stress.  This column is about a nonprofit organization that is doing tremendous work to help both those still in uniform and those who have left the service overcome the challenges of PTSD.

I have written quite a bit about Post Traumatic Stress Disorder (PTSD) in previous columns.

For those who have gone to war and fought for their country, it is a fact of life that the battles will stay with them for years to come —- and for many, for the remainder of their days.

It is a testament to both the Department of Defense and the Department of Veterans Affairs that the psychological effects of war have been met head-on in both the serving and veteran communities, but I am not optimistic that the high level of commitment that exists today will survive the austere fiscal reality that faces our government in the future.

That is where the nonprofit community comes into play. There are many organizations out there that are helping veterans both in and out of uniform deal with the trauma that they experienced in war. It is these organizations that I will be writing about in the next few columns.

Not all organizations that claim to help veterans are in it for the right reasons. As I mentioned earlier, the federal government has been providing more resources to veterans’ issues for the current wars than it has in recent memory —- and there are some outfits whose aim is to make money more than to help vets. Those are not the groups I will be writing about.

Those that I will be addressing are the ones that are making a real impact in veterans today or have a plan and the drive to make a significant difference in the lives of those who have served.

The first organization that I would like to introduce you to is the American Combat Veterans of War. ACVOW is a nonprofit group headquartered in Oceanside that aims to help veterans who have survived the physical ordeal of combat cope with the psychological aftermath. They offer a variety of programs to help vets, but one in particular is making a tremendous difference for those who are fortunate to be involved.

The Safe Warrior Outreach Program brings healing to combat veterans who still serve as well as those who have left active duty. This program is particularly important because it brings veterans together in a completely anonymous environment in which they can share their experiences and bond with others who are going through the same turmoil they feel. Rank, position and prejudice are left at the door as warriors join together to share, help and heal as equals.

This is particularly important because many of the participants are still in uniform. The stigma against PTSD is still strong in the military, and the Marine Corps is certainly no exception. Many of the warriors who come to ACVOW do so because of the anonymity that the group provides; without having the assurance of secrecy, many of the attendees would not seek help at all.

ACVOW exists because its president and co-founder, William Rider, knows first-hand what combat veterans from Iraq and Afghanistan are going through. Rider is a combat veteran himself, which in and of itself is not unusual. What is unusual, however, is that Rider experienced some of the most savage combat during the Vietnam War as a member of Charlie Company, 1st Battalion, 9th Marines in a place called Khe Sanh. His battalion had the gruesome honor of suffering the greatest casualty rate in Marine Corps history, and as a result became known as “The Walking Dead.”

Rider received the Purple Heart medal for wounds suffered at the hands of the North Vietnamese, and after the war he recognized that it followed him home. In 2001 he co-founded ACVOW and has dedicated himself to helping combat veterans make it back from the dark side. Thanks to Rider and his dedicated peers, many vets have found the healing, and comradeship, that has made a tremendous difference in their lives.

 

http://www.nctimes.com/news/local/military/columnists/grice/grice-nonprofits-offer-help-to-veterans/article_909288ca-0239-55a7-82f4-93d1875186d1.html

Writing your resume, part 1: The Chronological Style

Finding a job is a process, and a critical part of that process is having a resume that will entice prospective employers into calling you in for an interview.  We’re going to be taking a few deep dives into the wonderful world of resumes over the next few posts, but before we put pen to paper or electron to screen let’s talk a little about resumes in general.

There are as many opinions about resumes as there are people who write and read them.  Just type “Resume” into Google and you will find over 80 million results.  Clicking a few links will take you to sites that proclaim that resumes are dead and that the “new” business world uses social media to find employees while other sites say that traditional resumes are the key to finding work at established and respectable companies.  What I am writing about are the things that I have learned and used to get jobs after leaving the military, so keep that in mind as we talk about resumes.  I have used all three types in my pursuit of employment, and all three have resulted in job offers.

There are three basic types of standard resumes, and each has its place depending on the circumstance and type of job you are pursuing.  In today’s post we will take a look at the style that is most commonly used: The Chronological style.

The chronological form of a resume is the simplest of the three to put together.  In simple terms it tells the story of your professional life and career history to the prospective employer, who then decides whether or not you are worth bringing in to meet in person.

There are pros and cons to the chronological format, so let’s look at each in turn:

Pros

  • It shows the relevance of your work experience over time.  It is actually a “reverse-chronological” resume because you list your most recent experience first and work backwards from there, but everyone just calls it the chronological style for simplicity’s sake.  Since it shows your most recent work first, you can highlight your current skill set and talents up front and show how you have garnered experience and developed those skills over time.
  • It is fact based.  Since you list your experience on a timeline you can show when you learned your skills, where and when you received relevant education and training, and articulate your experience to show how you have grown professionally over time.
  • It is a universal format that is understood across industries and around the world.
  • It can add credibility by showing what organizations you have worked in and the duties you performed in them throughout your career.  This can also be a con, however, because you must remember that civilian hiring managers have no idea about military units or service jargon, so you need to be able to put your experience into terms that they will understand.

Cons

  • This is not a good format in cases where you have little or no experience to show.  For example, if you were in the military for one enlistment this format will probably work to your disadvantage because you don’t have that much to show for experience over time.  In that case, a functional resume (which we’ll talk about in a future post) is probably a better format to use.
  • It is also not a good format in cases where you have large time gaps in your experience base.  Since it the format is a timeline, having gaps of a year or two here and there may raise a few eyebrows on the employer’s side of the fence.
  • Likewise, if you have switched jobs frequently then this may not be the best format to use.  That telegraphs to the employer that you may not be committed to working for them in the long term.
  • It also may not be a good format for people looking for specific jobs in specific industries that require specific skills – the combination or functional formats are much better suited for those circumstances.

So let’s get to it!

The basic format that I use for the chronological resume contains four elements of information:

1)  Your name and contact information, including your telephone number and email address.  As I wrote earlier, make sure that your telephone number is one that you can control (i.e., your cel phone) because you don’t want your preschooler answering the phone when a potential employer calls.  It may be cute, but you probably won’t get the message that they called.  Also, make sure your voicemail greeting is professional sounding – “Yo, dude, I am getting hammered right now and can’t answer my phone!” will not result in a job offer.  Trust me!  Likewise, make sure your email address is not offensive or controversial.  If yours is “drunkguy@whatever.com” then get a free gmail or yahoo email address and use it solely for job search purposes.  I don’t recommend including your home address on your resume, though, because you cannot control where it will end up.  Identity thieves are everywhere.

2)  A summary statement.  This is a thumbnail sketch of who you are in terms of your experience.  Not everyone agrees that you need one, but I include one in my resume to get the attention of the reader as quickly as possible- after all, they are reading hundreds of these things and if you don’t grab their interest quickly your resume will land in the trash can.

3)  Your experience over time.  This is the meat of the resume.  Here is where you need to show what you are made of and what you have done in such a manner that the employer will like what they see.  It is a remarkably difficult task to be able to strip down a lifetime’s worth of experience into less than two pages, so be ready to spend some time on this section.  I recommend that you include no more than ten years worth of experience (for those with more) because anything beyond that timeframe is pretty dated, and the most relevant stuff is the most recent stuff anyway.  The format I use lists my job title first along with the associated dates, and then put a few bullets underneath that show what I did in that job.  It took me a lot of practice to write my military experience down in such a way that a non-military person could understand it.  Also, look at how the bullets are formed: They follow the “action verb” format, meaning that they show that I did something followed by the effects of what I did.  This resonates much more than using the passive tense.

4)  Your education and other pertinent info.  The education bit is self explanatory, but what about certifications, awards, or other things that you have done that reinforce your work history or differentiate you from the pack?   This is where they go.  For my resume, I include things like awards I have received, associations I am affiliated with, and applicable qualifications and certifications.  Things not to include are your hobbies, marital status, family information, or anything not related to the job you are seeking.  Those things can be distractors for the reader and may actually turn them off; if you write that you are an avid hunter and the reader is a vegetarian then you are in for trouble.  Also, you only have two pages, so don’t waste space on things that don’t matter!

At any rate, the chronological style is the best resume type to start with.  You will use elements of it for the other two formats as well, so you won’t have to reinvent any wheels.

The internet is full of samples that you can check out.  Here is what my chronological resume from when I left active duty looks like: Chronological Resume , so feel free to follow the style I used or branch out on your own.  For what it’s worth, this particular resume resulted in a job offer.

In the next post we’ll tackle the functional resume format…

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Lessons Learned:

1.  Of the three basic resume types, the Chronological Style is the most common and most widely used.

2.  It is best for those who have no interruptions in their job history and can show a logical progression in education, skills, and experience over time.

3.  It is not the best resume for very specific skill sets or for those with very little experience or education to show.  The functional format is best for those circumstances.

4.  Only include the things that matter; keep your hobbies personal items off of the resume.

5.  Proofread, proofread, proofread.  Then proofread again.  Believe it or not, I just saw a typo on the resume I included in this post.  See if you can find it….

6.  Make it professional, and keep it to two pages!

The Military Officer’s Association of America

Here is my latest column in the North County Times:

A Cause Worth Carrying

This past weekend I was honored to be able to break bread with a great group of men and women who asked me to join them for their monthly gathering. All of them had either served in the military’s officer corps or were spouses of those who had.

Present were men like Clint, who fought against Rommel in North Africa, and Pat, who began his naval career preparing to invade Japan and ended it after serving in Vietnam. Others in the room had served in Korea, Vietnam and the Cold War.

In addition to their military service, they all shared a strong desire to help others, and despite the length of time since they had worn a uniform they continued to serve their country by advocating for active duty, veterans and retirees.

They are all members of the Military Officer’s Association of America, or MOAA. Originally called The Retired Officer’s Association or TROA, the organization was formed in 1929 as an advisory board of sorts for the active military, and with the exponential increase in the numbers of servicemen and women in World War II they shifted their focus to ensuring that those who wore the cloth of the nation were not forgotten. Now numbering more than 370,000, MOAA has become one of the most powerful and influential lobbying organizations in Washington.

Some of the services that they provide for all ranks, not just officers, include career transition assistance, benefits counseling, education assistance for children of military families, and engagement with Congress about issues that face active, retired and veterans of the armed forces.

Although you may not know it, MOAA has been actively engaging the government at all levels to ensure that the promises made to servicemen and women are honored.

MOAA fills a gap that cannot be filled by those in uniform. While actively serving, the members of the military must, by tradition and regulation, distance themselves from the political process. They are prohibited from using their status in uniform to influence the electorate or directly lobby governmental decision makers —- but organizations like MOAA have taken on the responsibility to ensure that their voices are heard. With the specter of sequestration and an austere fiscal future ahead for all branches of the government, it is particularly important for the needs of the armed forces to be heard —- and MOAA is front and center with Congress.

Some of the issues that the organization is currently addressing include the effect of new healthcare legislation on Tricare premiums (which would see an annual increase in premiums of 345 percent for many retirees), changes to the retirement system, the effects of military force reductions while the nation is still at war, and myriad other issues that directly impact serving members of the military, veterans, retirees, and their families.

MOAA is doing great work, but they are also facing an existential challenge: Their membership consists largely of older veterans who served 20, 30 or more years ago. As with all representatives of the Greatest Generation, they are literally passing on much faster than they are being replaced by younger veterans.

In the group I lunched with I the youngest attendee was half the age of the oldest veteran in the room. The rest of the group was in their 60, 70 and 80s. All are greatly concerned that the work that they have done and the important work that has yet to be accomplished will disappear if there are not new members of the organization to continue the fight.

They, and thousands like them, have selflessly given their all for their country and their fellow servicemembers. Many of the military and veterans benefits that we enjoy today are a direct result of MOAA’s efforts, so I am sounding the call for those eligible to join up and not let their efforts fade away.

If not MOAA, then find some other organization, such as the Veterans of Foreign Wars or the American Legion. Join, help, and continue to serve. I have.

 

http://www.nctimes.com/news/local/military/columnists/grice/grice-a-cause-worth-carrying/article_8fd78c67-c0a8-5f04-838e-8f67000b713d.html

Back to Resumes

Let’s get back to talking about resumes.  We have covered some of the basics of business correspondence already but now we need to get down to the serious business of crafting your resume.

Before we get started, though, we need to answer the question: What is a resume, anyway?  More important, what is a good resume?

A resume is a document that condenses a person’s skills, education, and experience into a short one or two pages.  The purpose of the resume is to find employment, and in the normal course of jobseeking events it is usually the step that (hopefully!) leads to a job interview.

It is probably the most important single document you will produce in your job search.  Without one potential employers will not even know you exist, and with a great one you will be much more likely to get an interview.  The problem is that there are a lot of really average to poor resumes out there because people don’t follow some of the simple rules that lead to a good resume.

While there is no guarantee that a good resume will result in a job interview and a career in the sweet new career that you want, I can certainly guarantee that a bad resume will keep you out of the building.  So what can you do to get out of the “average” pile?

The first thing you must recognize is that your resume is your first impression with the company where you want a job.  You may have met someone who asked you to send them your resume, but it is very unlikely that they are the actual hiring manager or decision maker who will present you with an offer.  That person will know you only by the document that you send in, so your paper had better be focused, well written, and error free.

Let’s talk the error free bit first.  Remember that this is your first impression, and if it contains grammatical or spelling errors you are telegraphing to your potential employer that you either that you have poor skills with the English language or are too lazy to proofread your resume.  Nobody is going to read your misspellings and think “Oh boy!  I really want to hire someone who can’t spell!!”

A way you make sure your resume is error free is to proof read it yourself and have others proofread it as well.  I recommend that you print out your resume and read it as though you were a teacher grading an exam.  Don’t just read it on the computer screen because you will miss things –  people tend to miss grammar errors that are not identified by their word processing program (like “there” and “their”, for example).  Get out a red pen and critically examine it.  You will be surprised at the errors you find.  Make sure to double check your contact information as well – I accidentally misspelled the city I live in on my early resumes and missed it because it was in the header.  An interviewer caught it and I felt like a complete moron because I had read and reread it a dozen times but skipped the header without thinking about it.

Your resume must be well written.  That is easy to say but very difficult to do, particularly with the requirement to keep it short.  You need to be able to distill your whole professional life, including your schooling, work experience, training, and skills into a few pages.  Much easier said than done!  Mark Twain, the quintessential American 19th century writer, put it best when his publisher sent him a telegram asking to write a couple of pages in a couple of days:

        From the publisher:

NEED 2-PAGE SHORT STORY TWO DAYS.

    Twain replied:

NO CAN DO 2 PAGES TWO DAYS.

CAN DO 30 PAGES 2 DAYS.

NEED 30 DAYS TO DO 2 PAGES.

We will get much more deeply into how to craft a well written resume in future posts as we delve into the different types and methods of writing them.  One thing to keep in mind as well is that your audience, the hiring manager, is a civilian who likely has no knowledge about the military much less whatever your occupational specialty was.  You will need to translate military-speak and jargon into simple English.  Otherwise the reader will be confused and your resume will rocket into the trashcan.  The point is that it is a lot harder than you think to shrink your life down to a few pages and still get the message of why you should be hired across.

Your resume must be focused.  This goes hand in hand with the stricture that it must be well written, but you will find these two concepts at odds as you compile your resume.  You will want to tell the employer why you are the right person and support it with a lot of vignettes and experiences, but you don’t have the space to wax eloquently about how great you were at you whatever you did.  You need to be able to strip it down the the essence of what you are trying to say without all of the fluff –  and you need to be able to do it so that it reads well.

You won’t need 30 days to write your two page resume, though.  It takes time and practice to write a good resume, and how you write depends on the type of document you choose to compile.  There are three basic types of resumes, and each is written differently.  We will dive into each in much greater detail in future posts, but here is a quick rundown of each type:

The most common and easiest to write is the chronological resume.  This is basically a brief history of what you have been doing.  This resume is great for situations where you may not know the specific job you are going after or in cases where you go to a job fair and have the opportunity to hand out a bunch of resumes to corporate recruiters.  It is also the least focused of the types, which can be a problem if companies are looking for specific skills or talents.  It is also not a good resume for someone with little experience such as a newly graduated student who has not yet landed his or her first job.

The second basic type is the functional resume.  The functional resume presents your skills in a sorted fashion that shows what you are good at and what expertise you offer to the company.  This type of resume is useful in areas where specific skill sets or talents are needed for a job.  They are very common in the health care and scientific fields because they articulate your strengths and abilities in specific areas that should target the job you are looking for.

The third and often most useful type is the combination resume.  This incorporates both chronological and the functional components into the resume and provides the company with insight into your experience over time as well as your specific skill sets.  It is the toughest to write, though, for the reason that Mark Twain complained about to his publisher: now you have to essentially bring together two resumes into one and keep it within two pages.

It can be done, though, and in the upcoming string of posts we will go into each resume type in great detail…

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Lessons Learned:

1)  Resumes need to be short and to the point.  Two pages is as long as they should be except in very specific circumstances.

2)  The resume is your first impression with the person or people who will make the decision to hire you, so you had better provide your best possible product:  Error free and grammatically correct!

3)  There are three basic types of resumes:  Chronological, Functional, and Combination.  Which one you use depends on the company you are applying to and the job you are seeking.  More on that in future posts.